Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Hiral Luhana

Ahmedabad

Summary

Experienced HR professional with more than 6 years of expertise in managing end-to-end HR operations, employee engagement, and implementing strategic HR initiatives. Seeking a challenging role to contribute HR proficiency and drive organizational success.

Overview

8
8
years of professional experience

Work History

Senior HR Manager

Urbane Enterprises
Ahmedabad
06.2024 - 10.2024
  • Overseeing all phases of the employee journey, from onboarding to career development and offboarding
  • Managing payroll processes, including TDS calculations, ensuring adherence to compliance standards
  • Leading end-to-end recruitment efforts, from sourcing and screening to onboarding new hires
  • Conducting regular check-ins with employees using RAG (Red-Amber-Green) analysis
  • Organizing engagement initiatives and executing company offsite events
  • Conducting mandatory POSH training sessions to ensure a safe workplace
  • Introducing and monitoring task management systems for team efficiency
  • Collaborating with department leaders to design KRAs and KPIs
  • Leading performance reviews and facilitating growth opportunities
  • Creating and implementing HR policies that align with organizational goals
  • Developing systematic HR process trackers to streamline tasks.
  • Managed employee relations issues such as grievances, performance management, disciplinary actions and terminations.

Lead HR Advisor

Oases Technovations Pvt. Ltd.
Ahmedabad
03.2022 - 10.2023
  • Engaging in HR policy discussions with clients and preparing comprehensive policy documents.
  • Designing HR templates and developing salary structures optimized for tax benefits, ensuring full compliance.
  • Providing solutions to enhance existing policies and address salary requirements.
  • Leading KRA and KPI projects, including discussions with stakeholders to define roles, responsibilities, and develop job descriptions, KRAs, and KPIs.
  • Conducting one-time policy orientations and POSH training sessions.
    Managing the employee life cycle for international clients, with a focus on learning and implementing policies aligned with their compliance standards.
  • Holding one-on-one meetings with team members, using a red-amber-green model to track employee status.
  • Handling critical grievance cases.
  • Collecting employee feedback and driving engagement initiatives.
  • Team Management

Sr. HR Advisor

Oases Tehnovations Pvt Ltd ( Hiringlink Solutions)
Ahmedabad
06.2018 - 02.2022
  • Handled induction, onboarding, and HR documentation
  • Managed probation reviews, appraisals, and employee training records
  • Administered payroll, exit processes, and compliance coordination
  • Led rewards and recognition programs, labor law compliance, and engagement activities
  • Other Responsibilities include managing the full employee life cycle, conducting skip-level meetings, handling complex HR grievances, and overseeing a team of HR associates. Additional duties involve implementing HRMS systems, leading employee engagement initiatives, managing KRA and KPI processes, driving performance management, and developing and maintaining HR dashboards.

Customer Care Executive

TTEC
Ahmedabad
06.2016 - 04.2017

Education

MBA - Human Resources

L. J Institute of Management Studies

Skills

  • Employee Life Cycle Management
  • Payroll/TDS/Compliance
  • HRMS Implementation
  • KRA/KPI/Job Description Development
  • Employee Engagement/Rewards and Recognition Programs
  • HR Policy Development
  • HR Audit
  • Team Management
  • Employee Relations
  • Salary Benchmarking/Compensation Structuring
  • Grievance Handling
  • Performance Management
  • Global HR Operations

Accomplishments

  • Certification on Developing and Implementing KRA and KPI
  • Certified POSH Trainer
  • 10 Applause Awards from Manager and HOD on Excellent HR Engagement
    and Service to Customer, On Time Payroll Submission, Client Relations,
    Team Building Activity.
  • Star of the Quarter – April to June 2019
  • Star of the Month – June 2019
  • Star of the Month – March and April 2019
  • Engagement Champion – January to March 2019
  • Have implemented policies of more than 60 companies (PAN India) to help streamline HR processes.

References

References available upon request.

Timeline

Senior HR Manager

Urbane Enterprises
06.2024 - 10.2024

Lead HR Advisor

Oases Technovations Pvt. Ltd.
03.2022 - 10.2023

Sr. HR Advisor

Oases Tehnovations Pvt Ltd ( Hiringlink Solutions)
06.2018 - 02.2022

Customer Care Executive

TTEC
06.2016 - 04.2017

MBA - Human Resources

L. J Institute of Management Studies

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Hiral Luhana