Hiral Mistry
Surat
Summary
An organized professional with proven teaching, guidance and counseling skills. I have over 5 years of experience in teaching English, Math and Science. Possess a strong track record in improving test scores and efficient teaching. A good team player and able to solve problems and conflicts professionally. Skilled at communicating complex information in simple and entertaining manner. Looking to contribute my knowledge and skills in an organization that offers a genuine opportunity for career progression. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
System Coordinator
Shree Jalaram International School
Surat
09.2023 - Current
- Act as a first point of contact within the school for staff, trustees, governors, local authorities, parents and others seeking contact with the Directors.
- To assist the Directors in organizing their administrative workload. Liaising with the Heads of School regarding the events of the day and following up resultant actions.
- To draft correspondence and other documentation to the Directors specification.
- Make any telephone calls as requested by the Directors and follow up any resultant actions.
- To deal with electronic mail, both incoming and outgoing, in a secure manner.
- Support the Senior Leadership Team in the organization and detailed planning of special events, such as parent/teacher meetings.
- Maintain a high degree of confidentiality with regard to issues concerning members of staff and pupils. Respond positively with tact, sensitivity and awareness to pupils and parents in relation to duties undertaken.
- To assist in dealing with complex enquiries or difficult visitors to the school.
- To understand, adhere to and actively implement all the policies and procedures of Shree Jalaram International School.
- Generated ad hoc reports as requested by management.
School Principal
Educational Institute - CK Pithawalla English School (State Board)
01.2023 - 08.2023
- Oversee day to day school operations.
- Manage school logistics and budgets.
- Set learning goals for students and teachers based on State Curriculum.
- Monitor and prepare reports on teachers performance.
- Research and implement new methods to improvise teaching.
- Provide guidance and counseling to students, teachers as well parents.
- Handle emergencies and school crises.
- Organise school events and assemblies successfully.
- Ensure a safe and clean environment to the students.
- Attend conferences to gain knowledge on current educational trends.
- Present data from school performance to the Board Members.
Counselor and Administration Incharge
Educational Institute - Alchemy School (CBSE)
03.2022 - 01.2023
- Dealing with queries through phone or email.
- Updating various official records.
- Liaising with suppliers and contractors.
- Liaising with staff in other departments, e.g., HR, Accounts, Transport, IT.
- Attending to the admission queries and converting that lead.
Primary Teacher and CCA Coordinator
Educational Institute - P. P. Savani Cambridge International School, Surat (IGCSE)
04.2020 - 02.2022
- Completing the assigned course and lectures appropriately.
- Demonstrate competency in classroom activities.
- Implementing lots of hands-on activities to understand the concepts of science in a way easy manner.
- Coordinating with different organizations and revert to their emails pertaining to event invites.
- Coordinating with students about Interschool and Interhouse events.
- Planning activities and executing it till the final results.
- Provided feedback to parents regarding student performance at parent-teacher meetings.
- Incorporated art projects into lessons to enhance understanding of subject matter.
Primary Teacher
Educational Institute - Ram Ratna International School, Mumbai (IGCSE)
06.2018 - 03.2020
- Encouraged students to be creative thinkers by developing problem solving skills.
- Organized classroom materials and resources to create a positive learning environment.
- Explored foundational learning concepts with students through hands-on activities, videos, and class discussions.
- Utilized a variety of teaching methods to accommodate diverse learning styles among students.
- Motivated students to participate actively in class discussions.
- Planned and conducted activities to foster physical, mental, and social development of students.
- Being Faculty for Reading Club at School - Helping students to improve their listening, speaking, reading and writing skills via individual and group sessions
- Delivering information in a clear concise and positive manner.
- Assign invigilation duties during exams, preparing set of question papers as per class arrangement, reassuring handover of answer to respected subject teachers.
- Coordinating with Sports Department to conduct a successful event.
Pre-Primary Teacher
Educational Institute - Santhome Public School, Mumbai (CBSE)
03.2014 - 04.2015
- English Language Teacher for Sr. Kg
- Helping students to improve their listening, speaking, reading and writing skills via individual and group sessions.
- Monitored the physical environment of the classroom to ensure it was well maintained and conducive for learning.
- Conducted regular evaluations of student performance using formal assessment tools.
- Engaged parents in parent-teacher conferences regarding their child's academic performance.
Customer Service Representative
Organization - Trans Continental E Services (Loyalty Program of Jet Airways and JetLite)
04.2006 - 02.2008
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Skills
- CCA CO-ORDINATOR
- TEAM LEADING
- ACTIVITY PLANNING & EXECUTION
- CHARTING CIRCULARS
- COORDINATING WITH VARIOUS INSTITUTIONS FOR INTERSCHOOL ACTIVITIES
- FOLLOW UP ON UTMOST PARTICPATION OF THE STUDENTS
Certification
- Certified in Jewellery Designing.
- Certified in Basic Computer Skills.
Accomplishments
- Promoted within 2 months of joining from a Pre-Primary teacher to Primary Teacher.
- Certified as Torch Bearer of the year 2021-22 from Collins.
- Active participant to attend Future Ready Podcast by Windows and Microsoft.
- Webinars by different publishers to understand the change in CIAE curriculum.
- Gamify Math (Learning Math through Indoor Games)
Corporateexperience
Customer Service Representative, 04/2006, 02/2008, Trans Continental E Services (Loyalty Program of Jet Airways and JetLite), Customer Service, CRM, Answering customer queries through correspondence (letters or emails)., Making reservations and processing of travel requests for Award Tickets., Exclusively handling the accounts of frequent flyers., Updating the passengers in terms of various special offers, schemes, promos etc. on regular basis., Meeting targets / deadlines within the stipulated time through correspondence.
Personal Information
Date of Birth: 12/05/82
Affiliations
· Active participant to attend Future Ready Podcast by Windows and Microsoft.
· Webinars by different publishers to understand the change in CIAE curriculum.
· Gamify Math (Learning Math through Indoor Games)
· Active member of school CSR Initiatives – volunteering for Leadership Program at Municipal Schools.
· Attending Workshops at ETST
· Successfully handled Sports Day – 2019-20 as Sports Day Incharge.
· Workshops attended at Education Today Society Tomorrow for topics like Child Abuse and Knowing North East India
Languages
Gujarati
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Marathi
Elementary (A2)
A2
References
References available upon request.
Timeline
System Coordinator
Shree Jalaram International School
09.2023 - Current
School Principal
Educational Institute - CK Pithawalla English School (State Board)
01.2023 - 08.2023
Counselor and Administration Incharge
Educational Institute - Alchemy School (CBSE)
03.2022 - 01.2023
Primary Teacher and CCA Coordinator
Educational Institute - P. P. Savani Cambridge International School, Surat (IGCSE)
04.2020 - 02.2022
Primary Teacher
Educational Institute - Ram Ratna International School, Mumbai (IGCSE)
06.2018 - 03.2020
Pre-Primary Teacher
Educational Institute - Santhome Public School, Mumbai (CBSE)
03.2014 - 04.2015
Customer Service Representative
Organization - Trans Continental E Services (Loyalty Program of Jet Airways and JetLite)
04.2006 - 02.2008
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