Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
HIRAVA BHARAD

HIRAVA BHARAD

Jasdan,Rajkot

Summary

Dynamic Relationship Manager with a proven track record at ICICI, excelling in customer relationship management and problem-solving. Adept at enhancing operational efficiency and advising clients on tailored financial solutions. Strong leadership and communication skills drive successful team collaboration and client engagement, ensuring exceptional service and satisfaction.

Overview

4
4
years of professional experience

Work History

Relationship Manager, Banking Operations

ICICI
Jasdan,Rajkot
12.2023 - Current
  • Maintained accurate documentation on all customer interactions and transactions.
  • Monitored daily operations and identified areas for improvement in processes and procedures.
  • Participated in team meetings to discuss current trends in banking operations.
  • Advised customers on the best financial products that meet their needs.
  • Collaborated with other departments within the organization to resolve customer complaints or issues.

Account Executive

Radheshyam cottex
Jasdan,Rajkot
01.2021 - 10.2022
  • Maintained accurate records of all sales activities using CRM software systems.
  • Provided timely customer service support to resolve any issues quickly and efficiently.

Education

B. COM - Commerce

Saurashtra University
Jasdan
03.2017

H.S.C -

G.S.H.S.E BOARD
Jasdan
03-2014

Skills

  • Leadership skills
  • Creative skill
  • Problem-solving skill
  • Communication skills
  • Active listening skills
  • Adaptability
  • Customer relationship management
  • Financial product knowledge

Languages

Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Relationship Manager, Banking Operations

ICICI
12.2023 - Current

Account Executive

Radheshyam cottex
01.2021 - 10.2022

B. COM - Commerce

Saurashtra University

H.S.C -

G.S.H.S.E BOARD

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