Summary
Overview
Work History
Education
Skills
Timeline
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HIREN CHOPRA

UDAIPUR

Summary

Highly motivated E-Commerce Account Manager with a background in managing and optimizing online sales channels. Skilled in navigating e-commerce platforms, maintaining client relationships, and developing strategic marketing plans to drive sales growth. Strong analytical skills have led to successful identification of market trends and implementation of data-driven strategies for business growth. Effectively increased overall customer satisfaction through proactive account management in previous roles.

Overview

7
7
years of professional experience

Work History

E-Commerce Account Manager

Popular Book Store
Udaipur
10.2021 - Current
  • I have been working on various e-commerce platforms, like Amazon, Flipkart, Meesho, and more, for the last 6 years. There, I have been handling the sellers' account on this platform. And I have worked in different categories as well.
  • Developed pricing strategies based on market research data and competitor information.
  • Maintained knowledge of industry trends in order to provide insight into potential new products or services that may benefit customers.
  • Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.

E-Commerce Account Manager

ZB SOLUTIONS
UDAIPUR
11.2018 - 09.2021
  • There I was, handling around 10 to 15 accounts of clients who were selling their products on different platforms.
  • Have worked on many different categories, such as home and kitchen, electronics, books, body care, and clothing, Ayurveda.
  • Provided support and training to client teams on e-commerce products and services.

Education

Bachelor of Commerce - Commerce

PACIFIC UNIVERSITY
UDAIPUR
03-2017

Skills

  • Account management
  • Pricing strategy
  • Inventory management
  • E-commerce platforms
  • Product listing optimization
  • Problem solving
  • PPC advertising
  • Business development

Timeline

E-Commerce Account Manager

Popular Book Store
10.2021 - Current

E-Commerce Account Manager

ZB SOLUTIONS
11.2018 - 09.2021

Bachelor of Commerce - Commerce

PACIFIC UNIVERSITY

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HIREN CHOPRA