HIREN H. BAKARANIYA
AUTOMOBILE ENGINEER
Chhaya,GJ
Summary
Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.
Overview
6
6
years of professional experience
Work History
SERVICE ADVISOR
ATUL MOTORS JAM LLP
Porbandar
11.2022 - 09.2025
- ATUL MOTORS JAM LLP is the authorized passenger car dealership of MARUTI SUZUKI ARENA
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
SERVICE ADVISOR
TATA MOTORS BHAGVATI AUTOLINK
Junagadh
10.2021 - 11.2022
- BHAGVATI AUTOLINK PVT.LTD, is the authorized passenger car dealer ship of TATA MOTORS
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
As Mechanic
DISHANG MOTORS PVT. LTD.
GANDHINAGARA
10.2017 - 12.2019
- The DISHANG MOTORS PVT.LTD is private motor vehicle service center. They also do body works and paint work.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Education
Bachelor of Engineering Technology - AUTOMOBILE ENGINEERING
VENUS INTERNATIONAL COLLAGE TECHNOLOGY
GANDHINAGAR08.2019
H.S.C - 12TH SCIENCE
NAVAYUG VIDHYALAYA
PORBANDAR05.2014
S.S.C. - 10TH
SHREE SWAMINARAYAN HIGH SCHOOL
PORBANDAR06.2012
Skills
- Customer service
- Excellent communication
- Quality control
- CRM software
- Warranty claims process management
Timeline
SERVICE ADVISOR
ATUL MOTORS JAM LLP
11.2022 - 09.2025
SERVICE ADVISOR
TATA MOTORS BHAGVATI AUTOLINK
10.2021 - 11.2022
As Mechanic
DISHANG MOTORS PVT. LTD.
10.2017 - 12.2019
Bachelor of Engineering Technology - AUTOMOBILE ENGINEERING
VENUS INTERNATIONAL COLLAGE TECHNOLOGY
H.S.C - 12TH SCIENCE
NAVAYUG VIDHYALAYA
S.S.C. - 10TH
SHREE SWAMINARAYAN HIGH SCHOOL