Summary
Overview
Work History
Education
Skills
Timeline
Generic

HIRENDRA SAHU

INSURANCE ADVISOR
BHILAI NAGAR,CHHATISGARH

Summary

Dynamic Insurance Advisor with LIC OF INDIA, skilled in policy analysis and claims management. Enhanced customer trust through effective communication and empathy, leading to increased loyalty. Successfully implemented CRM systems to improve client follow-up practices, ensuring timely claims processing and exceptional service delivery. Goal-oriented with a strong focus on financial planning.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Insurance Advisor

LIC OF INDIA
01.2020 - Current
  • Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
  • Enhanced customer trust by addressing concerns and explaining complex policy details in understandable terms.
  • Assisted clients in navigating complex claims processes, ensuring timely payouts and minimizing stress during difficult times.
  • Implemented CRM systems to effectively track client communication history, leading to improved follow-up practices and enhanced client experiences.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Master of Arts - HINDI

PT.SUNDAR LAL SHARAMA
Bilaspur, India
04.2001 -

BED - Education

UDAYE COLLEGE
JAMUL BHILAI
04.2001 -

Bachelor of Science - Computer Science

KALYAN PG COLLEGE
BHILAI
04.2001 -

High School Diploma -

DR.CV RAMAN UNIVERSITY KONI
Bilaspur, India
04.2001 -

Skills

Policy analysis

Timeline

Insurance Advisor

LIC OF INDIA
01.2020 - Current

Master of Arts - HINDI

PT.SUNDAR LAL SHARAMA
04.2001 -

BED - Education

UDAYE COLLEGE
04.2001 -

Bachelor of Science - Computer Science

KALYAN PG COLLEGE
04.2001 -

High School Diploma -

DR.CV RAMAN UNIVERSITY KONI
04.2001 -

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