HIROSH A K
Banglore
Summary
Dedicated and versatile professional with extensive experience in logistics, operations, customer service and expertise in logistics investigations, fraud management, risk management, and internal theft prevention. Proven ability to optimize supply chain processes, manage contracts, and enhance inventory accuracy and safety while coordinating with stakeholders—including suppliers, clients, and regulators—to ensure seamless deliveries and operational efficiency. Skilled in implementing cost-effective strategies, conducting audits and forensic reviews, training teams, and monitoring KPIs to detect anomalies and strengthen compliance. Demonstrated leadership in fostering collaboration, driving continuous improvement, and achieving organizational goals with integrity and excellence in logistics and risk‑resilient supply chain management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
LOGISTICS INCHARGE - Risk and Fraud Management
AL REEF
01.2023 - 06.2025
- Logistics Operations
Develop and maintain comprehensive reports tracking the flow of materials and personnel.
Evaluate existing logistics workflows and recommend corrective actions for efficiency and risk mitigation.
Structure and manage contracts for forwarding, transport, and warehousing services.
Supervise handling and fulfillment of over 2,000 SKUs (including Rainbow, Coca‑Cola, Agency Division, Masafi).
Monitor inventory levels and coordinate with suppliers to maintain optimal stock.
Ensure timely, intact delivery of products, and effectively liaise with clients to meet their needs.
Lead special management reviews and follow up on audit observations to enhance office procedures and logistics practices.
Oversight of invoicing and accounting tasks during the accountant's absence, ensuring accurate and compliant documentation. - Fraud & Investigations
Proactively identify, investigate, and resolve potential instances of fraud or discrepancies across logistics touchpoints.
Conduct investigations into suspicious activities, theft, or operational irregularities.
Collaborate with internal stakeholders (e.g., audit, finance, security) to canvas evidence, conduct interviews, and report findings.
Design and implement internal controls, SOPs, and checks to prevent fraud and safeguard inventory.
Deliver regular risk assessments and fraud prevention training to logistics teams.
Lead post-incident assessments and recommend systemic improvements to preempt future fraud.
LOGISTICS SUPERVISOR
FIFA WORLD CUP
01.2022 - 01.2023
- Conduct Root-Cause Investigations
Investigate anomalies in real-time tracking data captured via systems like the Chainway C66 to uncover delays, misrouting, or misallocation of vehicles and goods. - Audit Logistics Performance & Process Integrity
Analyze performance metrics—such as delivery punctuality, equipment utilization, and wastage—from KPIs established across phases like warehousing, freight, and reverse logistics.
Examine asset management processes (e.g., distribution of match tickets, vehicle permits) for completeness and transparency. - Assess Customs & Clearance Protocols
Scrutinize the Al Nadeeb single-window system—especially the Events Management module—to verify the integrity of duty exemptions, temporary imports, and clearance workflows. - Investigate Sustainability Claims
Examine evidence and documentation related to the event’s carbon-neutral claims by reviewing logistics-linked emissions—such as transportation, temporary infrastructure, and supply flows—for potential overstatements. - Review Labour-Related Logistics Impacts
Look into how logistics scheduling and volume affected worker conditions, including whether certain practices hindered rights or welfare protections during equipment or infrastructure deployment. - Propose Corrective Enhancements
Develop recommendations to tighten control measures, refine SOPs, introduce fraud detection points, and optimize logistics visibility and accountability throughout all event phases.
CUSTOMER SERVICE AND LOGISTICS EXECUTIVE
THAKRAL GULF FZE
01.2021 - 01.2022
- Coordinated with internal and external stakeholders to ensure timely delivery and information flow, enhancing customer satisfaction.
- Managed UAE Modern Channel, E-commerce, and Traditional Channel deliveries and transportation.
- Oversaw reverse logistics at the Middle East Distribution Centre, ensuring compliance with DOA and managing transportation and customs.
- Resolved disputes by collaborating with cross-functional teams and customers, contributing to conflict resolution.
- Supported MEA FOC Orders by coordinating with Customer Service, Sales, and Marketing teams.
- Managed temporary manpower effectively to support operational needs.
- Led transportation cost reduction initiatives, optimizing operational expenses.
- Ensured inventory accuracy above 99.8% through stringent controls and supported cycle counts.
- Provided data for KPI reporting, contributing to performance analysis and improvement initiatives.
- Implemented safety policies and procedures, achieving zero accidents in the last year.
- Engaged in Energy, Water, and Waste reduction initiatives as part of environmental sustainability efforts.
LOGISTIC COORDINATOR
AGILITY GLOBAL LOGISTICS
01.2019 - 01.2020
- Coordinated daily logistics operations to ensure timely and efficient delivery of products.
- Managed inventory levels and coordinated with suppliers to maintain optimal stock.
- Developed and implemented key performance indicators to monitor logistics performance.
- Ensured compliance with safety and quality standards in all logistics processes.
- Communicated with clients to understand and meet their logistics requirements.
- Prepared and maintained accurate reports on logistics activities and inventory status.
TEAM LEADER
STANLEY BLACK AND DECKER
01.2014 - 01.2017
- Led a team of logistics personnel in day-to-day operations to meet client requirements.
- Managed and optimized logistics processes to improve efficiency and reduce costs.
- Implemented performance metrics to track team productivity and ensure service level agreements were met.
- Conducted regular team meetings to discuss goals, strategies, and challenges.
- Provided training and development opportunities to team members to enhance skills and performance.
- Ensured compliance with health, safety, and regulatory standards in all logistics operations.
Education
MASTER OF BUSINESS ADMINISTRATION - LOGISTICS
National Institute of Business Management
01.2017
BACHELOR OF BUSINESS ADMINISTRATION - undefined
Kannur University
01.2013
HIGHER SECONDARY - undefined
Kerala Board of Higher Secondary Examination
01.2010
Skills
- Logistics Operations Management
- Logistics Investigations & Fraud Detection
- Supply Chain Optimization
- Document & Identity Fraud Prevention
- Surveillance & Risk Management
- Employee Theft Identification
- Customer Relationship Management
- Inventory Control & Management
- Team Leadership and Development
- Cost Reduction
- Efficiency Improvement
- Regulatory Compliance
- Safety Standards
- Cross-functional Collaboration
- Data Analysis and KPI Reporting
Certification
Diploma in Computerized Financial Accounting, 2013
Languages
English
Hindi
Malayalam
Tamil
Personal Information
- Passport Number: U9852236
- Passport Expiry Date: 2031-04-04
- Title: WAREHOUSE AND LOGISTICS INCHARGE
- Date of Birth: 28/11/1992
- Gender: Male
- Nationality: Indian
- Driving License: Valid Oman
- Marital Status: Married
- Visa Status: Employment Visa
- ID Type: Passport
- ID Number: U9852236
Driving License
Valid Oman, 2025-04-30
Disclaimer
Hereby declared are all the details mentioned above, affirmed to be in accordance with the truth and fact as per knowledge, and holding the responsibility for the correctness of the above-mentioned particulars.
Timeline
LOGISTICS INCHARGE - Risk and Fraud Management
AL REEF
01.2023 - 06.2025
LOGISTICS SUPERVISOR
FIFA WORLD CUP
01.2022 - 01.2023
CUSTOMER SERVICE AND LOGISTICS EXECUTIVE
THAKRAL GULF FZE
01.2021 - 01.2022
LOGISTIC COORDINATOR
AGILITY GLOBAL LOGISTICS
01.2019 - 01.2020
TEAM LEADER
STANLEY BLACK AND DECKER
01.2014 - 01.2017
BACHELOR OF BUSINESS ADMINISTRATION - undefined
Kannur University
HIGHER SECONDARY - undefined
Kerala Board of Higher Secondary Examination
MASTER OF BUSINESS ADMINISTRATION - LOGISTICS
National Institute of Business Management
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