Hitarth Dodiya
Ahemdabad
Summary
Offering solid understanding of computer systems and troubleshooting techniques, eager to learn and develop in professional IT environment. Brings ability to grasp technical concepts quickly and apply them effectively, along with proficiency in hardware and software installations. Ready to use and develop technical skills and customer service abilities in Desktop Support Engineer role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desktop Support Engineer
Vizva Consultancy Service
01.2024 - Current
Internship in Python D-jango
CREART
05.2023 - 06.2023
- Internship in Python D-jango (besic)
Internship in Python web application development
NAVPAD INFOTECH
01.2023 - 03.2023
- Internship in Python web application development 3 month
Education
B.E. - Information Technology
Sigma University
01.2023
Kanabar School of Science
Junagadh, India01.2019
Kanabar School
Junagadh, India01.2017
Skills
- Python , Html, CSS ,D-jango
- Software project Management
- Interpersonal Skills
- Experienced with ticket management software
- Technical support experience
- Printer and peripheral support
- Active Directory management
- Experience with Firewall Management
- Experience with Windows server Polices
- System administration
- Local area networking
- IT security protocols
- Asset management
- Troubleshooting and Diagnostics
- Network and server management
- Microsoft windows and office
- Software installation
- System configuration
Certification
- Networking Besics, Cisco Network Academy - August ,2024
- SELinux System Administration Besics, infosys Springboard ,August 2024
- Python D-jango = March 2023
- Ui-Ux begginers by Grate learning = March 2024
- Google ads begginers by cousera = Feb 2024
PERSONAL DETAIL
Language Known: English, Hindi, Gujrati
PROFESSIONAL SUMMARY
- Technical Support & Troubleshooting: Diagnosing and resolving hardware, software, and network issues
- Operating Systems: Proficient in Windows, macOS, and Linux environments.
- Antivirus & Security: Implementation and management of antivirus solutions and security protocols.
- Software Installation & Configuration: Deploying and configuring software applications to meet organizational needs.
- Networking Fundamentals: Understanding of LAN/WAN configurations, IP addressing, and basic routing protocols.
Timeline
Desktop Support Engineer
Vizva Consultancy Service
01.2024 - Current
Internship in Python D-jango
CREART
05.2023 - 06.2023
Internship in Python web application development
NAVPAD INFOTECH
01.2023 - 03.2023
B.E. - Information Technology
Sigma University
Kanabar School of Science
Kanabar School
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