Hitendrasinh Rathod
Former Branch Head at Axis Bank
Surat
Summary
Seasoned banking professional with nearly 20 years of experience in retail branch banking, compliance and risk management, credit analysis, sales, team leadership, wealth management, and relationship management. Proven track record of driving branch profitability, ensuring high-quality customer service, and mentoring result-oriented teams. Adept in compliance adherence, fraud prevention, and delivering business growth through strategic planning and exceptional operational management.
Overview
20
20
years of professional experience
Work History
Vice President, Branch Head
Axis Bank Ltd.
05.2020 - 09.2023
- Directed a team of 40+ professionals across various roles including Relationship Managers, Operations Heads, and Business Development Executives.
- Grew the branch’s CASA and TD franchise to manage assets worth ₹600 crore.
- Delivered branch profitability through meticulous business planning, compliance adherence, and customer management.
- Enhanced branch audit scores by ensuring adherence to internal policies and regulatory norms.
- Fostered a high-performance environment by mentoring and building team capabilities
Previous Assignments as Branch Head
Axis Bank Ltd.
01.2014 - 05.2020
- Bharuch Main Branch (April 2019 – May 2020): Managed ₹400 crore in assets with a team of 38.
- Kapodra Branch (April 2017 – April 2019): Managed ₹150 crore in assets with a team of 20.
- Ghatlodia Branch (January 2014 – April 2016): Managed ₹90 crore in assets with a team of 15.
Branch Sales Manager
Axis Bank Ltd.
05.2012 - 12.2013
- Led a team of 10 sales professionals to achieve branch targets.
- Specialized in handling government businesses, trust accounts, and corporate clients
Priority Relationship Manager
Axis Bank Ltd.
07.2008 - 04.2012
- Single point of contact for HNI clients, managing portfolios and offering personalized financial solutions.
Relationship Manager
HDFC Bank Ltd.
01.2006 - 07.2008
- Managed HNI client relationships, ensuring portfolio growth through tailored financial solutions.
- Cross-sold banking products while maintaining compliance with regulatory guidelines.
Sales officer (Commercial Vehicle Loan)
HDFC Bank Ltd.
05.2004 - 12.2005
- Sourced and converted leads from dealership networks into successful business transactions.
- Collaborated with credit and operations teams to streamline processes.
Sales Officer
Navavati Motors (Authorised dealer of Hyundai motors (I) Ltd.)
07.2003 - 04.2004
- Studied customer behavior and purchasing trends to boost vehicle sales.
- Negotiated financing options and converted walk-in inquiries into sales.
Education
M.B.A. - Marketing
GLS institute of Business Administration
B.B.A. - Marketing
C.U.Shah institute of Business Administration
Skills
Sales Planning and Execution
Team Leadership and People Management
Operational Excellence
Wealth and Portfolio Management
Customer Relationship Management
Compliance and Risk Management
Investment Strategies
Business Development
Process Improvement
Cross-Functional Collaboration
Key Achievements
- Consistently exceeded branch profitability and cross-sell targets.
- Improved branch audit scores through diligent compliance and process adherence.
- Mentored high-performing teams, fostering a culture of excellence and innovation
Certifications and Trainings
- IRDA Certification for Insurance
- NCFM Certification for Mutual Funds
- Management Development Programme, Indian School of Business (Hyderabad)
Timeline
Vice President, Branch Head
Axis Bank Ltd.
05.2020 - 09.2023
Previous Assignments as Branch Head
Axis Bank Ltd.
01.2014 - 05.2020
Branch Sales Manager
Axis Bank Ltd.
05.2012 - 12.2013
Priority Relationship Manager
Axis Bank Ltd.
07.2008 - 04.2012
Relationship Manager
HDFC Bank Ltd.
01.2006 - 07.2008
Sales officer (Commercial Vehicle Loan)
HDFC Bank Ltd.
05.2004 - 12.2005
Sales Officer
Navavati Motors (Authorised dealer of Hyundai motors (I) Ltd.)
07.2003 - 04.2004
B.B.A. - Marketing
C.U.Shah institute of Business Administration
M.B.A. - Marketing
GLS institute of Business Administration