Hi, I’m
Hitesh Alulla
Mumbai
Summary
Experienced auto dealer with over 17 years in the automobile industry. Proven ability to drive revenue growth through strategic sales, excellent customer service, and strong team leadership. Skilled in creating and implementing sales strategies that exceed targets and improve dealership profitability. Expert in building long-term client relationships and ensuring high customer satisfaction. Strong communicator and negotiator with a deep understanding of market trends and product knowledge. Committed to excellence in sales performance, team development, and customer experience.
E XP E RIE N CE lkswagen Sales Consultant Hyundai Sales Consultant Honda Sales Consultant Skoda
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
16
years of professional experience
Work History
Trident Tata Motors
Team Leader (Electric Vehicle)
07.2024 - Current
Job overview
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Arsh Hyundai
Team Leader (Electric Vehicle)
11.2022 - 06.2024
Job overview
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Audi Mumbai West
Sr. Sales Consultant
01.2022 - 11.2022
Job overview
- Performed [Number] marketing calls per day to establish weekly appointments.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
KIA Experience Consultant
Sr. Sales Consultant
10.2019 - 01.2022
Job overview
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shreem Hyundai
Sr. Sales Consultant
10.2017 - 09.2019
Job overview
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Applied consultative sales approach and followed strategic marketing initiatives to develop new business.
Indiana Motors
Sales Consultant
09.2016 - 09.2017
Job overview
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
MAK Motors
Sales Consultant
08.2015 - 09.2016
Job overview
- Maximized customer retention by resolving issues quickly.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
CAR Bazaar
Sales Consultant
06.2013 - 08.2015
Job overview
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Volkswagen
Team Leader
01.2011 - 06.2013
Job overview
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Recorded accurate and efficient records in customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
Hyundai
Sales Consultant
01.2011 - 06.2013
Job overview
- Exceeded sales goals by [Number]% utilizing exemplary customer service skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers complete purchases, locate items, and join reward programs.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Answered questions about store policies and addressed customer concerns.
Honda
Sales Consultant
01.2010 - 12.2010
Job overview
- Outlined sales, warranty, and service procedures.
- Maintained compliance with all service, quality, and regulatory standards.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Negotiated vehicle prices and secure financing for customers.
- Achieved 30% of sales quota in [one year].
Skoda
Sales Consultant
01.2009 - 12.2009
Job overview
- Met existing customers to review current services and expand sales opportunities.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Kept detailed records of daily activities through online customer database.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Achieved or exceeded company-defined sales quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Education
Dinyaneshwar Vidyapeeth
B.E (Automobile)
01.2017
University Overview
Grade: First Class
National Open School
10th
01.2003
University Overview
Grade: 55%
National Open School
12th
01.2001
University Overview
Grade: 52%
Skills
- Automative Sales
- Finance Insurance
- Customer Relationship Management
- Negotiation
- Leadership
- Communication
- Teamwork
- Problem Saving
- Mentoring
- Coaching
- Complaint resolution
- Staff education and training
- Team assessment
Languages
English
Hindi
Personal Information
Title: Team Leader
Roles And Responsibilities
- Increased overall sales by 25% through effective sales strategies.
- Led a team of sales consultants to achieve exceptional sales performance and customer satisfaction.
- Developed and implemented sales strategies that consistently exceeded targets and enhanced overall dealership profitability.
- Fostered long-term client relationships and maintained high levels of customer satisfaction.
- Managed product lines and developed sales strategies that consistently exceeded targets and enhanced overall dealership profitability.
- Conducted detailed verification checks on client accounts to ensure compliance with anti-money laundering regulations.
- Analyzed market trends and product knowledge to develop sales strategies that consistently exceeded targets and enhanced overall dealership profitability.
ACHIVEMENT
Achieved sales target with growth 25 % incurrent company
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies
Cricket,Driving , Listing Music ,Cars Scanning etc
Timeline
Team Leader (Electric Vehicle)
Trident Tata Motors
07.2024 - Current
Team Leader (Electric Vehicle)
Arsh Hyundai
11.2022 - 06.2024
Sr. Sales Consultant
Audi Mumbai West
01.2022 - 11.2022
Sr. Sales Consultant
KIA Experience Consultant
10.2019 - 01.2022
Sr. Sales Consultant
Shreem Hyundai
10.2017 - 09.2019
Sales Consultant
Indiana Motors
09.2016 - 09.2017
Sales Consultant
MAK Motors
08.2015 - 09.2016
Sales Consultant
CAR Bazaar
06.2013 - 08.2015
Team Leader
Volkswagen
01.2011 - 06.2013
Sales Consultant
Hyundai
01.2011 - 06.2013
Sales Consultant
Honda
01.2010 - 12.2010
Sales Consultant
Skoda
01.2009 - 12.2009
National Open School
10th
National Open School
12th
Dinyaneshwar Vidyapeeth
B.E (Automobile)
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