HITESH DAVE

Responsibility Areas :

• Responsible for self & through team sourcing liability products acquisition & increasing NAV
• Generating income from crossed sell product & services
• Team productivity & customer engagement
• Generate new business to achieved defined sales targets
• Build and deepen relationships with existing wealth customers to achieve increase in shares of wallet and revenues
• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
• Ensure ongoing self development
• Manage the key performance indicators at the highest level
• Have complete knowledge of the customers base in terms of the profile, demographics & psychographics and assets in the bank and in other places

Responsibility Areas

• Responsible Book Growth, CASA Acquisition, Fee Revenue, Quality Vectors(% Clients Increased, :% Households Grouped, NBD Activation, % Clients Upgrade)
• Individually acquire and nurture relationships of the bank through wealth products
• Generate new business to achieve defined sales targets
• Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues.
• Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
• Ensure ongoing self-development.
• Manage the portfolio to de-risk against attrition and achieve stability of book.
• Manage the key performance indicators at the highest level.
• Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.

Sales

* Achieve the Targets set in terms of product mix.

* Achieve “best in class” productivity in order to maximize the efficacy of the sales process.

* Achieve the budgeted cross sell targets.

* Aggressive Sales call plans to acquire large prospective customers through referrals.

* Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.

Integration Management

* Manage the customer transition with utmost sensitivity.

* Awareness of all the policies and procedures issued in relation to money laundering prevention.

* Ensure compliance with these policies and procedures on an ongoing basis.

Any suspicious transaction must immediately be reported to the supervising officer.

Various Assignments at Axis Bank Ltd :

A ) Date 01/12/2004 to 31/07/2007

Business Development Executive : Sales & Marketing for all Banking Retail Products and EDC Machine,Vadodara Branch,Gujarat

B) Date 01/08/2007 to 30/06/2009

Assistant Sales Manager :Team Handling, Sales & Marketing for all Banking Retail Products and EDC Machine,Vadodara Branch,Gujarat

C) Date 01/07/2009 to 31/07/2010

Surat Cluster Head(Merchant Acquiring Business ): Team handling,Responsible for corporate & retail merchant Acquiring relationship, Sales & Marketing of EDC Products,Surat

Branch,Gujarat

D) Date 01/08/2010 to 20/07/2011

Rajkot cluster Manager(Merchant Acquiring Business): Team handling,Responsible for corporate & retail merchant Acquiring relationship, Sales & Marketing of EDC product. Rajkot Branch,Gujarat

E) Date 22/07/2011 to 24/08/2014

Branch Front Desk Officer: Operations-Branch Banking, Increasing high value CASA numbers and increasing income through cross selling.

Nizampura Branch,Padra Branch and Sayajigunj Branch. 1 year each.

F) Date 26/08/2014 to 28/08/2016

Branch Head: Responsible for branch Sales & Operational Parameter,Team Management, Responsible for achievement CASA business budget and achieving revenue Target of the branch by cross selling various products.Utraj Branch, Taluka : Hansot, Dist : Bharuch

( 20km from Ankleshwar ),Gujarat

Marketing Executive on contractual basis.: Sales & Marketing for all Retail Banking Products like saving accounts,current accounts,fixed deposits,recurring deposits,generating leads for loan products.

Retail Selling Honey Products, Ayurvedic Medicines to provision stores,Medical stores,super stores in Vadodara area.

Sales & Marketing for all Retail Banking Products like saving account,current accounts,fixed deposits,generating leads for loan products like Home loan,loan against shares,education loan,loan against property,working capital