Hitesh Devaram

• The SCP (Service Control Platform) is a comprehensive gateway and service mesh solution hosted in RedHat OpenShift (RDS). It streamlines API traffic by managing authentication, rate limiting, authorization, CORS policies, and other plugins at the Kong gateway layer. The platform provides enhanced security, observability, and scalability for microservices, ensuring that client requests are handled securely and efficiently before reaching upstream services.
• Key Responsibilities & Contributions:
• Designed and implemented Kong Gateway components including services, routes, and plugins (e.g., rate limiting, JWT, CORS, ACL).
• Enabled API gateway functionality by routing all consumer traffic through Kong, ensuring reliability, observability, and high performance.
• Worked with Kong Service Mesh for secure and decoupled communication between microservices using sidecar proxies.
• Implemented custom AWS Lambda plugin integration via IAM Role ARN, avoiding use of direct AWS credentials (key and secret).
• Validated plugin and route behavior in Ingress DEV environments post-configuration.
• Managed DevOps lifecycle using tools like Jenkins, XLR, Ansible, and Bitbucket for CI/CD automation and configuration management.
• Documented and streamlined onboarding processes using Confluence, with task tracking in JIRA.
• Coordinated with cross-functional Agile teams to ensure smooth delivery of services within enterprise governance frameworks.
• Implemented changes for gateway and executed Kong application and service deployments successfully in all through environments from DEV/SIT/UAT/MNT and PROD
• OS patching activities were supported successfully, CR creation for all the changes, CAB approvals then deploying the change onto production environment with successful testing.
• Key Achievements:
• Successfully integrated API/Microservice routing and abstraction via Kong, reducing time-to-deploy new APIs by over 40%.
• Played a key role in transforming monolithic applications to microservices architecture using Kong Service Mesh.
• Ensured secure external exposure of APIs by decoupling authentication and policies from core application logic.
• Project Name: KONG Enterprise Service Control Platform(SCP)
• Client Name: RMS, AUS
• Project Duration: 2.3 years
• Team Size: 15
• Environment / Skills: Windows 10 enterprise, bitbucket, XLR, Ansible(2.9.27) and Ansible tower(3.8.6 ver), Jenkins, jira, confluence, service now, AWS, Devops, Agile scrum, linux RHEL, github desktop, Postman, JFROG antifactory
• Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
• Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.

• Using the runners on Philips-internal is as simple as defining the runs-on attribute in your action workflow files. Add self-hosted runner, register your repo and add.
• Philips-internal is the github organization part of Royal Philips to store Philips Innersource repositories. GitHub SaaS is part of Philips standard toolset. All Philips source code is Innersource by default, open source when possible, closed source only as an exception.
• Github is the preferred platform within Philips to host Innersource Projects, in this using existing actions we are developing workflows rather than creating from the scratch and in this lot of innovation & research are applied to utilize the new and updated tools such as fortify, codescene, jscpd, super linter, java suppression, Blackduck, SBOM report generation using BlackDuck etc,…customized many such workflows to cater the needs of the customers/users. Similar to backstage of spotify, Greenroom is the Philips way of maintaining backstage using all Philips internal tools set to implement for the repos under github. So far I worked on codescene delta analyses tool/component available in Greenroom of Philips using action from a owner, added .yml file, sent for a PR review and owner of action merged the code.
• Key Responsibilities & contributions:
• 1. CI/CD Pipeline Setup and Management
• Configured and maintained CI/CD workflows using GitHub Actions with self-hosted runners on Philips-internal infrastructure.
• Implemented automation pipelines using .yml workflow files for seamless PR reviews and merges.
• 2. InnerSource Project Management
• Contributed to and managed InnerSource repositories within the Philips GitHub Enterprise ecosystem.
• Ensured adherence to Philips’ standard practices for open and closed-source repositories.
• 3. Tool Integration for Quality and Security
• Integrated tools like Fortify, Codescene, SCQDP scanner, Java Suppression, BlackDuck, and SBOM for code quality, security scanning, and license compliance.
• Worked on Codescene delta analysis to analyze changes and maintain code health over time.
• 4. Workflow Design & Innovation
• Developed and customized GitHub Actions workflows to fit Philips’ unique CI/CD requirements.
• Involved in R&D for new automation strategies and best practices using DevOps methodologies.
• 5. Collaboration and Code Review
• Worked collaboratively in an Agile Scrum environment.
• Contributed to PR reviews, and coordinated merges with repo owners through action-based approval workflows.
• Project Name: Saas-Factory - CI
• Client Name: Philips
• Project Duration: 7 months
• Team Size: 18
• Environment / Skills: Windows 10 enterprise, github actions, UBUNTU 20.04, DEVOPS(AWS), Azure Devops, Agile scrum, Self-hosted runners on linux env.

• MSME loans will be given to the customers based on a good credit health (CIBIL Score), customer must have PAN card, AADHAAR card, based on their cards validation money will be disbursed for his/her own business establishment, as the app journey was successfully done with all business requirements were successfully implemented currently the application is launched successfully via Google play store and currently adding the new features which are not limited to FULL KYC validation, new offers/discounts, referral bonuses, Wallet, etc,.. Initially there will be onboarding process, in this LOS(LOAN ORIGINATION SYSTEM) process Customer will sign up, creates user profile in Alternate Engine(Python application) via API gathering of data such as device info , gps, sms will be done once the data processing such as useful data and junk data template creation and template approval will be done. Data parsing for bank, E-commerce, KYC and utility will be done using ML Modelling and then LOS process completes here. Then the LMS process will be started to take this next level of verification and validation finally money will be disbursed into customer’s account.
• Entire application is working on AWS cloud environment, where EC2 instances were provided to all environments such as DEV, Staging/UAT and Production. Here we are implementing CI/CD using all AWS resources with bitbucket as code repository, Route53, ALB, CloudWatch, RDS and ASG etc,..are used to take care of different CI/CD environments such dev, staging and production.
• Key Responsibilities:
• 1. Implemented installation and configuration of nginx, php, python, gunicorn(pure-Python HTTP server for WSGI applications) for python and all such concerned packages on ubuntu servers(EC2 instances) for various environments.
• 2. Implemented creating hosted zones and configuring domains in ROUTE53 using web hosting company godaddy -hosted site for my company websites (for adding ns & SOA records), route53 Certification using ACM for the domains and subdomains in the AWS console, IAM and S3 management, route 53 configuration to the ALB’s, configuring listeners such as http and https routing in the respective ALB’s.
• 3. Implemented a CI/CD pipeline involving BitBucket in AWS cloud, Jenkins for complete automation from code commit to deployment.
• 4. Worked on configuration management tool - Ansible to connect to hosts/nodes from control server to deploy applications/copy files/updates,etc….
• 5. Managing and monitoring of entire company application servers for MoneyRabbit.com with the AWS service provider.
• 6. Involving with the application team, testing team in their activities and attending of scrum call, coordination calls, resolving their issues.
• 7. Monitoring of EC2 instances for the memory and disk utilization reaching threshold and fixing the same.
• 8. Creating cron jobs for daily using crontab, artisan queue enablement, improvements made by installing supervisor which monitors the queue and restarts if it is stopped.
• 9. CI/CD code pipeline implementation using aws_scripts, before_install and after_install and appspec.yml for the projects and the phases include code which takes code from bitbucket repo(branch)and deploy onto the respective server.
• 10. Implemented a keyless login to servers having private IP(EC2) using public(id_rsa.pub) and private keys(id_rsa) generated using ssh-keygen tool, added public keys of users to authorised_keys in .ssh of servers and then using FileZila sftp/ftp tool added id_rsa(private key) in the settings of FileZila’s Edit menu and then after connecting downloaded the project folders to local machine and vice versa and educated my team to use this easiest and freeware tool.
• 11. TERRAFORM implemented on EC2 server to create resources via main.tf, variable.tf, outputs.tf files, downloaded and unzipped and executed the terraform commands such as terraform init, fmt, validate, plan and apply, without any human error, resources got created in the AWS account.
• Project Name: MoneyRabbit & Gold Loan
• Client Name: Dhanvarsha Finvest Ltd, Mumbai, India
• Project Duration: 11 months
• Team Size: 15
• Environment / Skills: PHP, Django PYTHON, NGINX, MYSQL, UBUNTU 20.04, DEVOPS(AWS EC2, ALB, ROUTE53, HOSTED ZONES, CLOUDFRONT, S3, IAM, ACM, CloudWatch, codepipeline ), ssh-keygen

• Tax Manager contains many different aspects that have been integrated into its functionality over the last two decades, coupling nearly every process and deployment to this codebase. Written in C++, it is becoming more difficult to find developers with those skills, while at the same time troubleshooting within that monolith is growing more difficult every year. Retiring this system is expected to take a lot of the contention in the current processes out so that teams can focus more on the work that is in front of them.
• Systematic refactoring of Tax Manager application and retiring the same by converting the code to C# for all the business logic required for create return, open return and close return which are the major part of the Return Session Service in C#. Need to understand the existing functionality developed in C++ code and need to implement the same or as required by the customer wherever the changes are applicable.
• Key Responsibilities:
• 1. Responsible to handle the Taxmanager code setup with the latest code
• 2. Complete code building on AWS, debugging the TaxManager code written in C++ on Visual Studio 2015
• 3. Responsible to analyze the existing functionality like Create Return, Open Return, Close return both in C++ and C# code.
• 4. CI/CD implementation using GIT, maven, Jenkins and Ansible.
• 5. AWS Hosted zone, route53, ELB configuration and worked on EC2 servers using ubuntu as OS.
• Project Name: ASP Retirement
• Client Name: BLUCORA(TaxAct), USA
• Project Duration: 8 months
• Team Size: 25
• Environment / Skills: C++, Visual Studio 2015, 2019, DEVOPS(AWS EC2)

• Paragon’s customer communication is determined for customer invoice processing and warehouse management, next generation invoice processing and printing the invoices, sending the same to customers via mail. Few of the activities involved in the project are short run and long run data collection, printer management, report generation.
• Roles and Responsibilities:
• 1. Quickly learned the key project processes and technical work involved in it and worked on the project deliverables like coding, testing and deployment
• 2. Worked on CI/CD Pipeline implementation, configured the remote tools, executed the build scripts, interacted with the dev team on optimizing the build process.
• 3. Communication with the client on project status reports by preparing a weekly and monthly status reports.
• 4. Shouldered the responsibilities in completing the project management activities as well as the project demands it for a senior resource.
• 5. Successfully accomplished the project lead and project management (audits) roles within a very short span of time.
• 6. Configured and managed EC2 servers for dev, staging and production environments.
• Project Name: PCCS
• Environment: Java, super putty, Oracle sql developer, WINDOWS 7 Enterprise edition , netbeans, git, Jenkins, maven.

• Claims sustenance, which is for claims automatic processing via adjudication process which is the heart of the claim processing. When claims are received via EDI, FTP or manual they will be adjudicated via adjudication engine which is based on CMS guidelines. Adjudication is a process which will be used to validate the claims received and accordingly the status of the claims will be adjudicated, Ready, Pended, adjudicated, paid, rejected, denied are few of the status of the claims. Claims will be triaged depends on claims status and event codes via adjudication process. Adjudication identifies whether a claim is duplicate claim or not based on claim id, date of service, procedure code (CPT/HCPCS) which will prevent the claim fraud so that Payer will be protected in paying excess amount.
• Responsible for product support and the defect fixes.
• Understanding of the L2 issues raised by client and working on the same and assigning the tickets to team.
• Extending the support to team in understanding the blockers, and setting up the linux environment for various stages (DEV, QA and Test) to make the code executed for defect validations.
• Worked on CI/CD implementation, build script, issue identification by troubleshooting, analysing the issue logs and fixing the issue identified during the build.
• Participated in scrum calls and delivering the issues during the Sprints defined. Worked for various clients of Advantasure for the adjudication of claims.
• To provide the guidance to the team to make them familiar with the domain as well as technical changes required in the project.

• Global Markets Equity derivatives business for HBUS and HBMX currently use Global Calypso(GC) for Post Trade tasks(Settlements, Confirmations and Account Postings). Global Calypso is being demised and consequently HBUS OTC trade processing will be migrated to DTP for settlements and cash accounting and SPARC for non-cash accounting and TLM (Ops& Finance) for reconciliations. By this implementation Run the bank maintenance costs will be reduced significantly. It facilitates Equities for the implementation of business Enhancements easily as this is moving to a global standard platform.
• As per the strategy we have successfully deployed the updates for HBUS into the production with zero issues due to which now the project is in LIVE.
• Responsible for requirements analysis and the implementation of the same.
• Design and building of control M jobs.
• Resolving dependencies of migration from HBAP to HBUS cut-off(region)
• Incorporating updated configuration of parameters for the jobs required to be executed and ordering the same via control desktop and executing the ordered jobs in control M enterprise edition.
• Creation of new control jobs based on existing jobs in control desktop for development environment (dwsed_xxxxx_tb) and for UAT/PROD environment (ewsed_xxxxxx_tb).
• Worked on sql scripts changes like implementing invalid data identification in the report and updating the sql script so that it will extract in a proper format fixed such instances are data contains a single quote causing printing of the data into the next columns hence making the data as invalid for CSV specific spreadsheet and validated the format of generated file via sqlplus command line.
• To provide the guidance to the team to make them familiar with the domain as well as technical changes required in the project.
• On Aws cloud, though Ubuntu operating system, configured the CI/CD pipeline by integrating the devops tools such as Git, Maven, Ansible, docker, running the build script, identifying issues and fixing the same along with the dev team in case and testing the application via Sonarqube, deploying the application via docker.

• Worked on production support and as part of Payment transaction services, I was responsible to identify and fix the issues raised in the production and UAT environment.
• I was also responsible to interact with the customer to request for the data required for analysis of the issues to find out the RCA and for the customization implementation of the banks.
• As part of upgrading electra Mapper tool for ABBank and i was a single point of contact in providing environment/components configuration to develop and deployment support in UAT and Production.
• Assisted my team in analysis and configuration preparation and connection to the ERACOM/RACAL box which is used for transaction authentication (like pin generation and pin validation).
• Worked on FINSIM tool which is an ATM/POS simulator to validate transactions.
• Worked on load file changes and validated them through FINSIM simulator and also worked on memory dump created during transactions processing.

• Reference data services is a project which is used to serve the customers with the required wealth management data base on market need. This project provides the data required to compute, process and finalize various other applications to serve their own customers. There are two systems central and decentral. Central data is managed by mainframe systems and decentralized data is managed and controlled via open lan unix system. Banking data will be provided via tnsnames configuration file by which the user connects to the RDS system and selects the data required and he will be controlled over a firewall.
• Worked as a developer and was solely responsible in implementing password remediation and implemented db user handling in unix shell scripting as part of requirement implementation.
• Responsible for handling L3 support and coordinate with other teams and as well as updating the customer in regular meetings on the issues and dependencies/changes required.

• GLS is Global Logistics System(GLS) which deals with Wal-Mart’s Warehouse Management system (WMS). Where Brazil Perishables are specific to the Brazil Market implementing Average Weight and Catch Weight[Variable Weight] Items for Brazil specific market , Since for Brazil, Weight is considered while cases are received into DC’s.
• As a developer, responsible for Implementing in finding out the containers exception. Initially, developed a technical design document, Program specific document and coding and Unit testing of it.
• Implemented requirements specific to shipping unit weight quantity during pick by line voice picking, and involved in Unit Testing of the code and Test log preparation.

• E-commerce order fulfilment capabilities are currently split between multiple processes and systems for Wal-Mart US and Sam’s US markets. In order to support corporate strategies for Every Day Low Cost (EDLC) and domestic e-Commerce sales growth, a common fulfilment solution is required. The solution accomplishes corporate direction by driving efficiency within current distribution network, standardizing systems and operating processes, building upon current US Import business capabilities. With a unified system and process to support e-Commerce business, the US markets will be able to install e-Commerce fulfilment capabilities cheaper, quicker, and with more flexibility into distribution centre network.
• Order Processing is one of the modules of entire Warehouse Management. Pre-Allocation- to find out whether the inventory available can be used to fulfil the demand against the orders loaded into the system. and Allocate BOH functionality- system allocates the available BOH to all the unreleased orders during Release wave -in Release wave are the two functionalities which are part of Order Processing.

• IMPACT (Improved Automatic Classification Technology), is a software developed for WIN(wafer inspection) division of Wafer Manufacturing domain. This is a software tool by using it the defects which were part of many levels of manufacturing process will be classified automatically by using several algorithms.
• Classification is done based on the feature vectors of the Trained defects.
• Automatic classification compares the thumb print for each unknown defect against the trained thumb prints. If the thumb print for a given defect is close to that of a class, it will receive that class code. Else, we can categorize by mentioning a class code manually. This software reduces the time taken for classification of defects and increases the productivity time simultaneously.
• Feature addition.
• Defect analyzing & fixing.
• Unit Testing.

• The Colour UI is the set of UI for OAP screens of the firmware that runs in the MFP. The development is done on Windows VC++ Environment. After initial round of testing in the Windows environment using the simulator, the build is being done in a cross compiler machine which outputs binary that can run in VxWorks. This binary is copied into the CF card. The CF card is loaded into the MFP and the MFP is booted thro the CF card to test the software in MFP.
• Took the responsibility for Transition diagrams for the screens, then basic designs for each Parent screens drawn and developed new screen specifications for the customer supplied reference screens and detail design done for all types of screens which are Common, OAP and screen.

• TAF (Test Automation Framework)
• The main objective of TAF version 1.0 is to automate the integration testing of the HMI RT(Runtime Software). TAF supports WinCE devices and shall be enhanced to support the SMART devices in the future.
• Automation of Integration testing for HMI RT achieved by using the test scripts. Currently VB Script is used and shall be enhanced to advanced scripting languages. Mouse and Keypad events shall be generated on the device by running the script. RFB protocol manages the communication between the host and Target. Screen shot of the device on the various instances are possible to compare the remote PC for comparison.

Description: The project is intended to provide customer an easier and comfort viewing of movies, video which includes serials, comedy shows, etc.. Customers have to purchase the same and then they will be given the username and password for downloading the episodes. GTK is used to make the application with a glow for look and feel of the product. Sushi is used for user authentication for downloads. TVMS controller initializes the browser, send commands to download the files and close the browser on Exit.

TVMS controller, the main module which interacts with all other modules. The different modules interact only with the TVMS controller and do not interact with each other. Hence, TVMS controller constantly aware of the state of the different modules.

1. Shouldered the responsibility in the development of Product.

Responsible for a product installer for TVMS, as part of it -Developed a NSIS product installer script for the Product which is very flexible and efficient installer compare to Windows Installer or Install Shield.

Description: This is an application developed for online betting on arbitrage lines. Arbitrage means taking advantage of a state of imbalance. SureBetPro provides such arbitrages with independent odds and the player name the match arbitrage level and the amount that should be traded on each of the players for a profit. Training sessions are conducted for arbitrage trading. The software is designed as a user friendly application built using VC++ and Database used is MySQL.

Software is released as a setup (for new users joining after the release) and .exe (for the users those who already have the software running the application).

Responsible for the development of GUI system and the Product Enhancement.

Successfully Integrated BCGComponents with the Application