Hitesh Jetly

Results-driven CRM professional with 4+ years of experience in real estate CRM and Sales at RK Malik Developers.

Used CRM to maintain detailed contact logs, account records and portfolios, for clients ensuring timely communication and best resolution.

Collaborated with cross-functional teams to develop and implement sales strategies, resulting in sales growth

Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite orders.

Performed cost analysis and obtained quotes to prepare reports for buyers.

Identified, researched, and resolved billing variances to maintain system accuracy .

Maintained accurate records, reports, and dashboards to inform business decisions

with Microsoft Excel functions, graphs ,V look up and pivot tables to summarize information.

• Sourced and vetted new vendors to meet purchasing needs.
• Managed vendor and supplier selection process based on price, quality and reliability.
• Locate vendors of materials, equipment and supplies to determine product availability and terms of sales.
• Maintained documentation for all purchases.
• Worked with departments to find new and better items to fulfill diverse needs.
• Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
• Conducted research, identifying potential vendors and better pricing options.
• Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
• Collaborated with internal departments to identify and manage demand for material and services.
• Gained strong leadership skills by managing projects from start to finish.

• Communicated with vendors and distributors to negotiate prices and purchase contracts.
• Updated purchase records and CRM database to capture correct information and details such as model numbers, warranty expirations and customer details.
• Communicated with materials suppliers to negotiate future orders .
• Corresponded with sales department to achieve proper order, resupply, shipment and delivery of products.
• Conducted quality assurance prior to delivery of product to meet or exceed consumer expectations.
• Maintained complete documentation and records of all purchasing activities.
• Reviewed purchasing trends and forecast demand for inventory planning and replenishment.