Hitesh Jingare

I would like to take up challenging assignments and solve them with the combination of hard work, dedication and discipline, also to build career with dynamic and professionally managed organization and reflect high standards of performance in any assignment given thereby ensuring organizational and personal growth.

09/07/88, Gardenia Phase 2 Co-op Hsg Soc, Bldg NoA2, Wing 'A', Flat No-12A, Somnath Nagar, Wadgaon Sheri, 411014, Single, Indian, English, Marathi, Hindi, Listing Songs, Playing Cricket

• MIS Coordinator/Executive & Operation Associate: - For Sbi Cards worked as an Operation Executive, logging the customer's application in portal, taking approval. - Verifying required documents according to their surrogate, checking eligibility criteria. Cross verifying customer's details on portal and documents given. - Following the system checks before processing the application further to next level. - Process the application after system checks & make quick data entry of those applications. - Tracking the application till the last level, checking the status and if any issue found related to the application, inform the same to the concern ASM for further resolution. - Making monthly and daily basis reports.
• Relationship Executive: - Worked as a Relationship Executive at Rahul Commerce, auditing of software's used pirated or license copy. - Visiting company's related to animation industry and architectural firms. - Making compliance to concern team regarding the piracy of software's used in organizations.
• Customer Service Associate: - Handled Inbound & Outbound Calls regarding customer's enquiries, complaints, queries & suggestions for Two, Three Wheeler & Probiking for Kawasaki Ninja & KTM Brands. Also handling call escalations. - Handled Bajaj 2WH and 3WH customers (PAN India) as CSA in Inbound process providing product and process knowledge to customers. - Handled Customer Service Mails. Interacting & coordinating with customers & clients through mails & calls. Handling International queries, enquiries, complaints & suggestion through mails. - Played a major role in enhancing customer education & information on Bajaj product though customer service mails. - Email tracker was maintained to monitor the performance and mail accuracy. - Making internal & external client reports on daily, weekly, monthly & yearly basis. - Nominated for exceptional performances with Star Award. Also was nominated as the best performer.

The above-mentioned information is true and correct to the best of my knowledge.