Hitesh Kumar Sharma
Gurgaon
Summary
Results-driven Human Resources professional with hands-on experience in HR Operations, Talent Acquisition, Employee Relations, and End-to-End Onboarding across corporate environments. Skilled in managing recruitment processes, workforce planning, HR documentation, and statutory compliance (PF/ESI) while ensuring a seamless employee lifecycle experience. Adept at collaborating with cross-functional teams, resolving employee grievances, supporting performance management cycles, and driving employee engagement initiatives. Proficient in HRMS platforms including SAP SuccessFactors, Ramco, ZingHR, Keka, and major ATS tools. Known for strong communication, stakeholder management, and analytical abilities, with a commitment to driving HR excellence, operational efficiency, and organizational growth.
Overview
2
2
years of professional experience
Work History
Management Trainee Human Resource
DTDC Express Pvt ltd
Delhi Samalkha
02.2023 - 07.2023
- Spearheaded end-to-end PAN India onboarding as the SPOC, including orientation, documentation, HRMS joining formalities, E-code generation, and new hire support.
- Developed and suggested new HR strategies to enhance workforce planning and improve HR operational efficiency.
- Managed complete onboarding logistics—scheduling, materials preparation, IT setup, benefits enrolment, and legal/administrative compliance.
- Conducted engaging induction sessions, introducing new hires to company culture, values, and policies.
- Led the Risk Containment & BGV process, handling third-party document verification, case investigation (fake/true cases), and maintaining compliance as per BGV matrix.
- Ensured accurate employee file management, maintaining paper/electronic records, rehire documentation, and statutory compliance (EPF, ESIC, etc.).
- Supported PAN India recruitment, coordinating with corporate stakeholders, and managing dashboards & trackers for effective hiring monitoring.
- Oversaw performance appraisal activities, data management, report generation, absenteeism/attrition analysis, and recommended process improvements.
- Managed employee medical insurance, biometric mapping, background verification records, and ensured smooth candidate experience throughout the hiring cycle.
- Contributed to strategic and operational workforce planning, enabling cost-effective recruitment and reduced dropout rates during onboarding.
HR Executive (HRBP)
Max life Insurance, Gurgaon HO
Gurgaon
07.2022 - 12.2022
- Led end-to-end candidate engagement to ensure a smooth onboarding experience for new hires.
- Acted as daily HR consultant to line managers, providing guidance on people management and HR policies.
- Analyzed HR trends and metrics to support data-driven decision-making.
- Resolved complex employee relations issues and managed grievance redressal effectively.
- Collaborated with management to strengthen workplace relationships, boost morale, and improve productivity and retention.
- Provided clear interpretation and communication of HR policies and procedures.
- Monitored workforce planning, succession planning, and critical staffing requirements.
- Identified training needs, evaluated training effectiveness, and recommended improvements.
- Ensured accurate collection and verification of pre-joining documents for all selected candidates.
- Supported employee engagement initiatives and prepared HR presentations.
- Maintained and shared HR dashboards/MIS reports on weekly and monthly cycles.
- Partnered with leadership on staffing strategies, hiring updates, and process improvements.
- Coordinated daily with the Talent Acquisition team on job offers, data collection, reconciliation, and employee code generation.
- Managed pre- and post-offer formalities, ensuring timely completion of all steps.
- Worked with recruitment partners to close all North region vacancies, handling selection, engagement, cost management, and delivery timelines.
- Facilitated the launch and communication of IJP and referral programs.
- Conducted exit interviews and managed clearance, relieving, and full & final settlement procedures.
- Tracked background verification processes and ensured compliance.
- Managed new-joiner documentation including joining kits, statutory forms (PF/ESI), and SOP adherence.
- Generated and rolled out offer letters through SAP SuccessFactors.
- Served as the PAN-India SPOC for Group Business employees, addressing day-to-day HR queries promptly.
Talent Acquisition Trainee
Sigma Consultancy, Gurgaon
Gurgaon
09.2021 - 11.2021
- Collaborated with Talent Acquisition stakeholders to learn recruitment processes and best practices.
- Supported hiring forecasts and kept applicants informed of their status.
- Sourced candidates using online tools, networking, and referrals.
- Assisted with recruitment documentation and candidate negotiations.
Human Resources Intern
Shine Projects
Hyderabad
05.2021 - 07.2021
- Collected and managed all required paperwork and documentation from new employees.
- Conducted candidate interviews via phone and online platforms, ensuring proper documentation.
- Supervised a team of sub-interns during first-round interviews and oversaw onboarding and induction of selected candidates.
- Specialized in non-IT recruitment.
Education
MBA - Human Resources Management
Dr.APJ Abdul Kalam Technical University
Lucknow08-2022
Diploma In Hotel Management - Front Office Mangement
Institute of Advanced Management
Kolkata10-2019
Bachelor of Catering Science in Hotel Management - Hotel Management
Bharathiar University
Coimbatore10-2019
Skills
- Talent Acquisition & Interview Coordination
- Onboarding & Exit Management
- Employee Engagement & Retention
- Employee Relations & Grievance Handling
- Succession Planning & Workforce Planning
- Performance Management & Appraisals
- HR Documentation & Statutory Compliance (PF/ESI)
- Background Verification
- SAP SuccessFactors / HRMS
- ATS (Applicant Tracking Systems)
- HR Analytics, Reporting & MIS
- Vendor & Stakeholder Management
- Learning & Development Support
- Teamwork, Collaboration & Communication
- Planning, Coordination & Business Acumen
Academic Projects
- Employee motivation study (2022): Analyzed key factors influencing employee motivation, and suggested strategies to enhance engagement and productivity
- Indian automobile industry study (2021): Researched industry trends, market growth, and competitive dynamics within the Indian automobile sector
Accomplishments
• Certificate from NTPC Football Tournament in 2016
• Certificate of participation of Covid -19 Awareness in 2021
• Certificate of Special contribution for Food Fest Khaddyotsav Kolkata in 2019
• Certificate of training course on financial markets in 2021
• Certificate of advance macroeconomics & mutual fund module in 2021
Timeline
Management Trainee Human Resource
DTDC Express Pvt ltd
02.2023 - 07.2023
HR Executive (HRBP)
Max life Insurance, Gurgaon HO
07.2022 - 12.2022
Talent Acquisition Trainee
Sigma Consultancy, Gurgaon
09.2021 - 11.2021
Human Resources Intern
Shine Projects
05.2021 - 07.2021
MBA - Human Resources Management
Dr.APJ Abdul Kalam Technical University
Diploma In Hotel Management - Front Office Mangement
Institute of Advanced Management
Bachelor of Catering Science in Hotel Management - Hotel Management
Bharathiar University