Hitesh Luhana
Ahmedabad
Summary
To get into a profession that is challenging and encouraging and offers great deal of exposure to latest trends. Being a person with determination and dedication nature, I will try my best for the betterment of organization as well as personal growth with my organization.
Overview
7
7
years of professional experience
Work History
Relationship Manager
Cars24
Ahmedabad
07.2022 - Current
- (a)Have in-depth knowledge about various car models, features, specifications, and pricing.
- (b) Engage with customers to understand their needs, preferences, and budget constraints.
- (c) Provide expert advice on suitable vehicle options based on the customer's requirements.
- (d) Assist customers in the purchasing process, including negotiating prices and financing options.
- (e) Explain warranty details, service packages, and other related offerings.
- (f) Facilitate test drives to help customers experience the performance and features of different vehicles.
- (g) Provide information on financing options, leasing, and the associated financial considerations.
- (h) Explain the total cost of ownership, including insurance, maintenance, and depreciation.
- (i) Assist customers with post-purchase inquiries and concerns.
Studio Manager
Cars24
04.2021 - 06.2022
- (a) No. of cars covered Target Achievement, SOP Implementation.
- (b) Onboard design partners and channel partners if needed.
- (c) Ensure quality of input for content captured & published.
- (d) Enabling the right content to capture car details & descriptors for listing.
Sales Associate
CARS24 Services Pvt ltd
Ahmedabad
04.2019 - 03.2021
- (a) Dealing the used Cars via meeting with seller and buyer and negotiating with customer and sell and buy product at effective cost.
- (b) Working in effective way with more customer satisfaction and Reliability.
- (c) While having good convincing nature it reflects as good conversion rate of meetings.
Customer Relationship Officer
Bharti Airtel Limited
04.2017 - 04.2019
- I worked in this organization and as customer relationship officer and handling Store operation of sales Postpaid and Prepaid Plans.
- lead generation from cold calling or by reference crack deals with best possible plan in corporate.
Education
Mechanical Engineering
Hansaba College of Engineering And Technology
Sidhpur03-2019
Skills
- Excellent Communication
- Sales Conversion
- Issue Resolution
- Relationship building and management
- Customer Relationships
- Sales and Marketing
Personal Information
- Father's Name: Haresh Bhai Luhana
- Mother's Name: Gopi Ben Luhana
- Date of Birth: 12/06/1994
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Qualificationacademics
- BE Mechanical, Hansaba college of Engineering and Technology, Sidhpur, GTU, 2019, 5.63 CGPA
- HSC (12th), Municipal Higher secondary School, Kheralu, GSHSEB, 2011, 64.30
- SSC (10th), Municipal Higher secondary School, Kheralu, GSEB, 2009, 78.46
Languages
Hindi, English, Gujarati
Hobbies and Interests
- Playing Cricket
- Listening Music
- Cooking
Projects
Automatic Roofing System in Car, Team Leader
Disclaimer
I hereby declare that all above information is true to the best of my knowledge.
Timeline
Relationship Manager
Cars24
07.2022 - Current
Studio Manager
Cars24
04.2021 - 06.2022
Sales Associate
CARS24 Services Pvt ltd
04.2019 - 03.2021
Customer Relationship Officer
Bharti Airtel Limited
04.2017 - 04.2019
Mechanical Engineering
Hansaba College of Engineering And Technology
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