Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Hitesh Nayyar

Hitesh Nayyar

Invercargill

Summary

  • Outgoing, friendly personality, confident and dealing with customers
  • Able to do anything and having capability to complete the work in time
  • Good grasping power
  • Goal-driven Contractor dedicated to providing high-quality construction services to discerning clients. Offering first-rate construction management and field supervision expertise. Skillful in working with architects, inspectors, designers and subcontractors to accomplish high-quality project work.

Overview

7
7
years of professional experience

Work History

Contractor

NZ Post
04.2021 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Hired and oversaw subcontractors to meet project needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Hotel Night Manager

Accor Hotels
03.2020 - 03.2021
  • Supervised team of 3 front desk agents and helped to resolve issues arising during shifts.
  • Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Provided exceptional service and assistance to guests upon check-in.

Night Auditor

Accor Hotels
02.2018 - 01.2020
  • Greet guests upon arrival, check them in and provide them with any information
  • Audit and balance reports from the day shift
  • Verify that all EOD work has been performed by other departments
  • Balance cash drawers and record receipt
  • Run EOD computer functions
  • Maintain security standards of the property.

Account Assistant

S&M Logistics
07.2017 - 06.2018
  • Prepare and fact-check invoices before sending them to customers
  • Maintain and update general ledger and sales journal
  • Obtain approval to satisfy vendor statements
  • Prepare, fulfill and distribute checks
  • Request and process W-9 forms from new vendors
  • Approve and process wire transfer requests.

Team Leader

My Republic
07.2016 - 06.2017
  • Training staff
  • Retail outbound orders
  • Maintaining the database of clients
  • Signing up customers
  • Generate, maintain, and close Residential or SME leads.

Education

Post Graduation in Applied Management -

Southern Institute of Technology
Invercargill
06.2020

GRADUATE DIPLOMA IN APPLIED MANAGEMENT -

UNIVERSITY OF OTAGO
01.2017

BACHELOR -

C.C.S UNIVERISTY, MEERUT
01.2015

Skills

  • Overseeing front desk
  • Office supervision
  • Posting charges
  • Balancing accounts
  • Concierge assistance
  • Subcontractor Relations
  • Safety Understanding
  • Customer Service

Languages

Hindi
English

References

Surita Singh

HOD, Accor Hotels 

+642102815471

Surita.Singh @peppers.co.nz 


Michele Little

Assistant Delivery Manager, Nz Post Invercargill

+64220179664

Michele.Little@nzpost.co.nz


Timeline

Contractor

NZ Post
04.2021 - Current

Hotel Night Manager

Accor Hotels
03.2020 - 03.2021

Night Auditor

Accor Hotels
02.2018 - 01.2020

Account Assistant

S&M Logistics
07.2017 - 06.2018

Team Leader

My Republic
07.2016 - 06.2017

Post Graduation in Applied Management -

Southern Institute of Technology

GRADUATE DIPLOMA IN APPLIED MANAGEMENT -

UNIVERSITY OF OTAGO

BACHELOR -

C.C.S UNIVERISTY, MEERUT
Hitesh Nayyar