Hitesh Sehdev
IT ADMINISTRATOR
Jalandhar
Summary
Seeking a responsible position in an esteem organization with Challenge, Diversity, Creativity, Motivation and Professional Advancement. Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 18 years of experience . Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Group IT Manager
A.N.R. Motors Pvt Ltd
3 2013 - Current
- Oversaw IT department operations and training.
- Involving in Technical/Functional support of current running all applications Sales, Service and Spares.
- Co-ordination with users to error out running system.
- Maintenance & Purchasing of all IT equipments and manage Software licenses for Castle Group & Eklavya School.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Worked well in team setting, providing support and guidance.
- Maintenance of Security Systems( Cameras, Attendance Machines ,Vehicle Trackers).
- Processing Salaries, maintain employee masters, Increments and all other information related to HRMS.
- Digital Marketing- Generating Sales leads through Paid promotion ads in all digital platforms.
- Online submission of Water/Air/Hazardous Consents / Apply Fire NOC/Factory License etc.
- Maintenance of Communication equipments( EPBX/Telephone Lines) Support to Accounts Department on running Tally ERP package.
- Managing Email Server for Castle Group and Eklavya School.
- Reporting to management Reporting to parent co i.e Toyota Kirloskar Motors Pvt Ltd.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Manager ERP systems
Shiva Group Ludhiana
06.2012 - 03.2013
- Involved in maintenance of running application
- Involved in customization of reports as per user requirement
- Understand new reports requirements, database analysis and designing of reports
- Co-ordination with users to error out running system
- Imparting training to end user for all modules.
- Co-ordination in WAN for all offices/branches.
EDP Manager
A.N.R. Motors Pvt Ltd
01.2010 - 06.2012
- Involved in Technical/Functional support of current running all applications Sales, Service and Spares.
- Co-ordination with users to error out running system.
- Imparting training to end user for all modules.
- Reporting to management.
- Reporting to parent co I.e Toyota Motors Pvt Ltd.
Functional Analyst-ERP
Meera & Company Ltd
03.2008 - 01.2010
- Involved in maintenance of running application specially Service & Order Management.
- Involved in customization of reports as per user requirement.
- Understand new reports requirements, database analysis and designing of reports.
- Co-ordination with users to error out running system.
- Imparting training to end user for all modules handled by me.
- Co-ordination in WAN for Meeraco all offices/branches.
EDP/MIS Executive
G.S. Honda-Honda Exclusive Authorized Dealership of 4 cities
05.2006 - 02.2008
- Handled all Data Base related matters.
- Reporting to management.
- Reporting to parent co i.e Honda Motor Cycle & Scooter India Pvt Ltd.
- Troubleshooting errors.
Education
B.C.A - COMPUTERS
DAV COLLEGE
JALANDHAR 04.2003 - 03.2006
10+2 -
Punjab School Education Board
04.2002 - 03.2003
Metric -
Punjab School Education Board
04.2000 - 03.2001
Skills
Local Area Networking, Wide Area Networking
Digital Marketing -Generate business leads
Capability to work under pressure
Creative and solution oriented
To achieve recognition by smart work
Planning, making decisions, and problem solving
Cybersecurity best practices,Operating system management,End point configurations
Staff hiring
IT Asset Management,IT infrastructure proficiency,Technical Troubleshooting,IT Budgeting
Personal Information
- Current CTC: 9,00,000/- Annually
- Father's Name: Lt Sh.Pawan Kumar Sehdev
- Date of Birth: 11-Dec-1984
- Married
Personal Qualifications
- B.C.A, Guru Nanak Dev University, 2006
- 10+2, Punjab School Education Board, 2003
- Metric, Punjab School Education Board, 2001
Role In Implementation
My role in implementation was to collect and understand the requirements from End User/Middle Management and Top Management and ready a complete design/Flowchart with reports structures for Programmer to develop the error free system.
Projects
- Network Setup:- Successfully Installation of Network (LAN) and WAN Setup at all locations of Castle Group.
- Call Center Setup:- Successfully Installation of Centralized Call Center setup at Nawanshahar location( EPBX/Servers/Digital Lines/ Call Recording Software etc). Software Setup:- Successfully Implementation of 5 modules software in Eklavya School Jalandhar ( A part of Castle Group).
- Successfully Implementation of “Centralized Toyota Dealer Management System” in Castle Group.
- Successfully Implementation of Inventory Management/ Raw Material system in Shiva Group.
- Website Setup:- Successfully Implementation of Websites for Eklavya School and Castle Group.
Timeline
Manager ERP systems
Shiva Group Ludhiana
06.2012 - 03.2013
EDP Manager
A.N.R. Motors Pvt Ltd
01.2010 - 06.2012
Functional Analyst-ERP
Meera & Company Ltd
03.2008 - 01.2010
EDP/MIS Executive
G.S. Honda-Honda Exclusive Authorized Dealership of 4 cities
05.2006 - 02.2008
B.C.A - COMPUTERS
DAV COLLEGE
04.2003 - 03.2006
10+2 -
Punjab School Education Board
04.2002 - 03.2003
Metric -
Punjab School Education Board
04.2000 - 03.2001
Group IT Manager
A.N.R. Motors Pvt Ltd
3 2013 - Current
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