Hitesh Singh Solanki
Agra
Summary
Dynamic Associate Software Engineer at Q2 Software with expertise in Salesforce and Python, successfully led the implementation of customized online banking solutions. Adept at client communication and requirement gathering, I resolved complex production issues, ensuring seamless operations and high customer satisfaction. Certified Salesforce Platform Developer I, committed to delivering impactful results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Software Engineer
Q2 Software
06.2022 - Current
- Led end-to-end implementation of Q2’s online banking platform for multiple financial institutions, delivering customized onboarding and integration solutions.
- Collaborated directly with clients to gather requirements, define scopes, and configure tailored solutions.
- Troubleshoot and resolved complex production issues using log analysis, ensuring minimal disruption for customers.
- Coordinated closely with R&D, Product Management, and Support teams to ensure project alignment and deliver timely updates.
- Served as the primary Integration Engineer (IE) from the India team, overseeing simultaneous implementations across multiple FIs with cross-regional collaboration.
- Regularly consulted by lead and senior IEs for insights on technical issues and implementation strategies.
- Supported CI/CD pipelines and code deployment using Bitbucket and Git.
- Maintained thorough documentation for project tracking, technical references, and client communication.
- Conducted regular knowledge-sharing sessions within the team and across departments to promote learning and collaboration.
Intern
Q2 Software
08.2021 - 06.2022
- Assisted in Salesforce implementations, developing Apex code and automations based on client needs.
- Supported troubleshooting and issue resolution during project deployments.
- Collaborated with teams to ensure quality delivery and customer satisfaction.
Education
Bachelor of Technology (B.Tech) -
Lovely Professional University
Punjab, India06-2022
12th Grade - Science
Kendriya Vidyalaya
Bathinda, Punjab01-2017
Skills
- Programming languages: Python, Apex, JavaScript, C
- Database querying: SQL
- Version control: Git, GitHub, Bitbucket
- Debugging & Issue Resolution: Log pulling and analysis, Production issue troubleshooting, Root cause investigation
- Salesforce platform expertise: Apex, Flows, SOQL, SOSL
- Development processes: Feature development, Code deployment
- Soft skills: Client communication, Requirement gathering, Team collaboration
Certification
- Salesforce Certified Platform Developer I
- Python (Basic) – HackerRank
- SQL Essential Training – LinkedIn Learning
- Learning SQL Programming – LinkedIn Learning
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- Top Performer Award — Recognized at Q2 for delivering timely client solutions and successfully managing complex integrations during critical production periods.
- Successful ISO/LightBridge migration — successfully migrated all adapters to the ISO and LightBridge for Synovus, marking a significant step forward in our cloud migration efforts.
- Cross team collaboration — Worked closely with multiple cross-functional teams to ensure seamless deployments. Served as the primary Implementation Engineer for the Direct Data Services Deployment (PTE/PROD), supporting both planning and execution phases
- Chrome Extension for Assisted Log Pulling — Developing a custom Chrome Extension to streamline log retrieval and diagnostics. The tool captures key environment details, logs all network requests, and auto-generates query-ready logs for ISO, LightBridge, and HQ systems—accelerating issue triage and significantly reducing manual effort for engineers.
Timeline
Associate Software Engineer
Q2 Software
06.2022 - Current
Intern
Q2 Software
08.2021 - 06.2022
Bachelor of Technology (B.Tech) -
Lovely Professional University
12th Grade - Science
Kendriya Vidyalaya
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