Hitesh Singh Solanki
Agra
Summary
Dynamic Associate Software Engineer at Q2 Software with expertise in Salesforce and Python, successfully led the implementation of customized online banking solutions. Adept at client communication and requirement gathering, I resolved complex production issues, ensuring seamless operations and high customer satisfaction. Certified Salesforce Platform Developer I, committed to delivering impactful results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Implementation Engineer
Q2 Software
08.2025 - Current
- Lead implementation and delivery of Q2’s online banking platform for mid-to-large financial institutions, managing full project lifecycles from kickoff to go-live.
- Serve as the primary technical liaison between clients and internal teams, translating business requirements into scalable configuration and integration solutions.
- Drive cross-functional coordination with R&D, Product, and Support teams to ensure successful, on-schedule project delivery.
- Mentor new Implementation Engineers , Associates and Interns, providing guidance on troubleshooting, best practices, and project management.
- Implement process improvements and automation scripts to optimize deployment workflows and reduce turnaround time.
- Conduct post-implementation reviews and provide strategic insights to improve future onboarding efficiency.
Associate Software Engineer
Q2 Software
06.2022 - 08.2025
- Contributed to the end-to-end implementation of Q2’s online banking platform for multiple financial institutions, assisting in client onboarding and solution configuration.
- Collaborated with senior engineers and clients to gather requirements and ensure smooth integrations.
- Analyzed logs and resolved production issues, improving issue resolution time and platform stability.
- Supported CI/CD pipeline processes using Bitbucket and Git for code deployments.
- Created and maintained documentation to support knowledge transfer and project tracking.
Intern
Q2 Software
08.2021 - 06.2022
- Assisted in Salesforce implementations, developing Apex code and automations based on client needs.
- Supported troubleshooting and issue resolution during project deployments.
- Collaborated with teams to ensure quality delivery and customer satisfaction.
Education
Bachelor of Technology (B.Tech) -
Lovely Professional University
Punjab, India06-2022
12th Grade - Science
Kendriya Vidyalaya
Bathinda, Punjab01-2017
Skills
- Programming languages: Python, Apex, JavaScript, C
- Database querying: SQL
- Version control: Git, GitHub, Bitbucket
- Debugging & Issue Resolution: Log pulling and analysis, Production issue troubleshooting, Root cause investigation
- Salesforce platform expertise: Apex, Flows, SOQL, SOSL
- Development processes: Feature development, Code deployment
- Soft skills: Client communication, Requirement gathering, Team collaboration
Certification
- Salesforce Certified Platform Developer I
- Python (Basic) – HackerRank
- SQL Essential Training – LinkedIn Learning
- Learning SQL Programming – LinkedIn Learning
Languages
Hindi
First Language
English
Proficient (C2)
C2
Accomplishments
- AI Hackathon Winner — Engineered a Chrome Extension to automate log retrieval and summarization, capturing environment and network data. This solution, which reduced manual debugging effort by 80%, was awarded 1st Place at the Q2 AI Hackathon 2025.
- Top Performer Award — Recognized at Q2 for delivering timely client solutions and successfully managing complex integrations during critical production periods.
- Chrome Extension for Assisted Log Pulling — Engineered a custom Chrome Extension to streamline diagnostics by capturing environment metadata and network traffic. By automating the retrieval and summarization of logs across internal platforms, the tool accelerated issue triage and reduced manual debugging efforts by 80%.
Timeline
Implementation Engineer
Q2 Software
08.2025 - Current
Associate Software Engineer
Q2 Software
06.2022 - 08.2025
Intern
Q2 Software
08.2021 - 06.2022
Bachelor of Technology (B.Tech) -
Lovely Professional University
12th Grade - Science
Kendriya Vidyalaya