Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Hitesh Surve

Mumbai

Summary

Customer-centric professional experienced in hotel and resort desk operations. Expertise in guest services, reservation management, and issue resolution drives positive experiences. Improved operational efficiency and customer satisfaction through proactive problem-solving and effective communication. Maintained high guest service quality during peak periods.

Overview

1
1
year of professional experience
2
2
years of post-secondary education

Work History

Hospitality Intern

Fairfield by Marriott
Mumbai
04.2023 - 10.2023
  • Assisted front desk staff with guest check-ins and check-outs.
  • Provided exceptional customer service to enhance guest experiences.
  • Supported housekeeping team in maintaining cleanliness and organization of rooms.

Education

Bachelor of Computer Applications -

Sailee
Mumbai, India
06.2026 - 06.2026

Hsc Passed - Commerce

Prahladrai Dalmia Lions College
Mumbai , India
08.2020 - 04.2022

Skills

  • Tourism knowledge
  • Customer service
  • Communication
  • Team collaboration
  • Time management
  • Problem solving
  • Teamwork
  • Self motivation
  • Research skills
  • Sports psychology
  • Sports nutrition
  • Game strategy

Languages

Marathi
First Language
Marathi
Proficient (C2)
C2
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Affiliations

  • Playing football
  • Playing cricket
  • Playing kabbadi

(Masters in all outdoor sports, especially in football).

(Gym fitness guider or trainer and knowledge in sports nutrition)Gymnastics-(to maintain body physics).

Timeline

Bachelor of Computer Applications -

Sailee
06.2026 - 06.2026

Hospitality Intern

Fairfield by Marriott
04.2023 - 10.2023

Hsc Passed - Commerce

Prahladrai Dalmia Lions College
08.2020 - 04.2022
Hitesh Surve