Hiteshi Rangroo
Summary
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level jobs in retail store, warehouse, food sectors positions. Ready to help the team achieve company goals. A student however flexible to work part-time only.
- Additionally a dedicated psychology and criminology student eager to gain hands-on experience in mental health and field of psychology. Proven history of academic excellence paired with strong knowledge of trauma-informed care. Pragmatic and compassionate communicator with a passion for mental health advocacy.
Overview
4
4
years of professional experience
Work history
Psychological Testings Trainee
Manodisha-Mental Health Clinic
Jaipur, India
05.2023 - 09.2023
- Defined core problems and determined key strategies for investigating and remediating concerns.
- Interacted with clients to assist in gaining insight, defining goals, and planning action to achieve effective personal development and adjustment.
- Identified psychological, emotional or behavioural issues and diagnosed disorders using information obtained from evaluation techniques.
- Managed time efficiently in order to complete all tasks within deadlines.
- Produced detailed client progress reports, reviewing with clients to establish treatment objectives.
- Collected client data to assess cognitive, behavioural and emotional disorders.
- Carried out thorough patient assessments to support diagnosis and treatment.
- Learnt psychological projective testings and assessments.
- Performed psychological assessments to determine client condition with 99% success. Also prepared reports for the same.
Social Work Assistant
Azad Foundation
Jaipur, India
02.2023 - 03.2023
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Produced reports within set timeframes and in line with industry standards.
- Assisted social workers in conducting young girl client home visits to evaluate eligibility for programs for their well-being and other services.
- Assessed needs and situations by conducting individual and group interviews.
- Adapted communication styles to build two-way communication with clients.
Trainee Floor Executive
Sumran Bakers India PVT LTD.
Jaipur, India
10.2022 - 02.2023
- Learnt and managed the operational functions of the organization.
- Processed orders and recorded transactions accurately.
- Detailed and demonstrated products' characteristics and functions.
- Sold a range of goods and supplies, and related services to various establishments.
Child Advocacy Ambassador
Project CACA-Social Axiom Foundation
New Delhi, India
08.2022 - 10.2022
- Built positive, productive client relationships for enhanced social support.
- Advocated in schools for the implementation of the project (revenue generation for project's sustainability)
- Advocated to garner support from related organizations like State Commissions for Protection of Child Rights, State/District Legal Services Authorities, etc.
- Coordinated and moderated of various types of webinars/workshops for the stakeholders in schools
- Conducted Assessment (quantitative/qualitative) - interviewing school teachers
- Assisted in research work
- Conducted online surveys
Forensic Psychology Intern
Directorate of Forensic Science
Gandhinagar, Gujarat
06.2022 - 07.2022
- Assisted different teams of investigators, specialists, and managers to formulate appropriate plans of action.
- Learnt about different investigative tools and techniques in practical field.
- Selected optimal investigation techniques and sources to gather trustworthy information.
- Obtained evidence from victims and witnesses in written statements.
- Used multiple sources to gather and present data related to specific cases.
- Interviewed witnesses and suspects, removing bias from language to remain objective.
Clinical Psychology Intern
Santokba Durlabhji Memorial Hospital
Jaipur, India
05.2022 - 06.2022
- Maintained clinical compliance by reviewing client histories and preparing appropriate intake documentation.
- Completed required documentation and reports for compliance and treatment planning.
- Built strong and trusting professional rapport to support client progress.
- Gained familiarity with various psychological and medical conditions by attending various seminars and in-service training classes.
Domestic Violence Counsellor Intern
Mahila Suraksha and Slah Kendra
Jaipur, India
02.2022 - 03.2022
- Documented all patient information outlined in service plans, treatment reports, and progress notes.
- Learned drafting of case history and case application along with the case form of the victim.
- Observed and understood the processes involved in guiding the victim toward the right path.
- Learned and understood various types of cases and the factors leading to the occurrence of such crimes.
- Completed case notes after each session and collated feedback forms filled by clients at the beginning, middle, and end of counselling.
- Adhered to agreed caseload management targets to minimize waiting times.
- Assessed patients through interviews, observation and conversations to determine appropriate treatment.
Mental Health Support Worker Intern
Havoc therapy
Jaipur, India
01.2022 - 03.2022
- Assessed clients and documented information for records and analysis.
- Counselled clients through difficult times using approved and compassionate strategies.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
- Listened to clients' current struggles to signpost relevant support.
- Collaborated with external support providers to maintain good care continuity.
- Maintained confidentiality of clients' information.
- Identified issues, analyzed information and provided solutions to problems.
Psychology Intern
Gautam Hospital and Research Centre
Jaipur, India
12.2019 - 01.2020
- Gained familiarity with various psychological and medical conditions by attending patients with seniors ,seminars and in-service training classes.
- Collected client data to assess cognitive, behavioural and emotional disorders.
- Observed the communication style of counsellors, psychiatrists with clients.
- Learnt taking case history details.
- Observe how psychologists and counsellors deal with neurotic and psychotic patients.
Education
MA - Criminology and forensic psychology
NFSU
Gandhinagar, Gujarat 2020 - 2022
BA -
Amity University
2017 - 2020
12th - Commerce
Kendriya Vidyalaya
India 2016 - 2017
10th - undefined
Kendriya Vidyalaya
2015
Skills
- Psychosocial assessments
- Microsoft Word, Power-point, Excel And SPSS
- Mental health first aid
- Excellent communication skills
- Family, Women and child welfare
- Report writing
- Organization and Time Management
- Flexible and Adaptable
- Problem-Solving
- Interpersonal Communication
- Multitasking Abilities
- Excellent interpersonal abilities
- Writing coursework
- Proofreading and editing
- Literature analysis
Languages
English
Fluent
Hindi
Native
German
Elementary
Timeline
Psychological Testings Trainee
Manodisha-Mental Health Clinic
05.2023 - 09.2023
Social Work Assistant
Azad Foundation
02.2023 - 03.2023
Trainee Floor Executive
Sumran Bakers India PVT LTD.
10.2022 - 02.2023
Child Advocacy Ambassador
Project CACA-Social Axiom Foundation
08.2022 - 10.2022
Forensic Psychology Intern
Directorate of Forensic Science
06.2022 - 07.2022
Clinical Psychology Intern
Santokba Durlabhji Memorial Hospital
05.2022 - 06.2022
Domestic Violence Counsellor Intern
Mahila Suraksha and Slah Kendra
02.2022 - 03.2022
Mental Health Support Worker Intern
Havoc therapy
01.2022 - 03.2022
Psychology Intern
Gautam Hospital and Research Centre
12.2019 - 01.2020
MA - Criminology and forensic psychology
NFSU
2020 - 2022
BA -
Amity University
2017 - 2020
12th - Commerce
Kendriya Vidyalaya
2016 - 2017
10th - undefined
Kendriya Vidyalaya
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