HITESHKUMAR PATEL

Work History

H J Pharma

Kinshasa

03.2023 - Current

Oversaw daily operations, ensuring compliance with safety and quality standards.
Developed training programs to enhance staff operational efficiency.
Implemented process improvements, streamlining workflow across departments.
Collaborated with cross-functional teams to swiftly resolve operational challenges.
Coordinated maintenance schedules for equipment and facility upkeep.
Managed day-to-day operations, consistently achieving high levels of customer satisfaction.
Established and enforced organizational standards for performance, quality, and safety compliance.
Negotiated vendor contracts for essential daily operations.

H J Hospitals

Kinshasa

05.2018 - 02.2023

Managed daily operations in a busy hospital environment.
Coordinated staff schedules to ensure adequate coverage and support.
Implemented process improvements for patient flow and service efficiency.
Oversaw inventory management of medical supplies and equipment.
Trained new employees on operational procedures and protocols.
Collaborated with departments to enhance communication and workflow.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Collaborated with team leaders on quality audits.
Planned delivery routing, team workflows, and promotional initiatives.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Asian Bariatrics & Cosmetics Pvt Ltd.

Ahmedabad

02.2017 - 02.2018

Coordinated daily operations to ensure efficient workflow and resource allocation.
Assisted in implementing process improvements to enhance team productivity and effectiveness.
Facilitated training sessions for new staff on operational procedures and company policies.
Coached employees to work together to carry out daily functions and meet service objectives.
Ensured that quality control standards were met by monitoring performance against established goals.

Apollo Home Healthcare Ltd.

Ahmedabad

10.2013 - 08.2015

Completed day-to-day duties accurately and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Utilized various software and tools to streamline processes and optimize performance.

Shalby Hospitals Ltd.

Ahmedabad

10.2013 - 08.2015

Supervised daily operations to ensure smooth workflow and team performance.
Coordinated staff schedules to optimize coverage and efficiency during peak hours.
Travel and Transportation Management.
Keeping details of petty cash and expenses with proper approval from the operations manager.
Maintain proper records of company assets and ensure accountability.
Responsible for.
Housekeeping, front office issues, pest control, electrical and mechanical support, and minor maintenance as well.