Hitesh Kishor Mahulkar
Chembur
Summary
Results-driven Dangerous Goods Compliance with strong customer service skills. Experienced in DG booking management and problem-solving, consistently delivering organizational impact. Thrives under pressure and adapts effectively to changing conditions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sr. Officer - Dangerous Goods & Customer Service
CMA CGM Pvt. Ltd.
04.2022 - Current
- Managed dangerous goods bookings on partner and CMA CGM vessels.
- Checked CMA house rules policy, port restrictions, and export country requirements.
- Tracked voyages using specialized software for vessel monitoring and scheduling.
- Handled customer booking requests, amendments, and discrepancy resolutions to minimize shipment delays.
- Communicated service updates and advisories to customers regarding schedule changes and shipment status.
- Drafted and verified bills of lading (BL) to ensure compliance with shipping instructions.
- Prepared daily, weekly, and monthly inventory reports.
System Operator
Xylem Resource Management Pvt. Ltd.
07.2021 - 03.2022
- Executed shipment follow-ups to ensure timely logistics operations and enhance customer satisfaction.
- Maintained stock accuracy and generated invoice reports while coordinating customer support queries for effective issue resolution.
- Managed invoicing, customer billing, and shipment tracking using logistics portals to streamline processes.
Education
Bachelor of Commerce (B.Com) -
Mumbai University
Mumbai01-2021
HSC -
Maharashtra State Board
01-2017
SSC -
Maharashtra State Board
01-2015
Skills
- IMDG compliance
- DG booking management
- Regulatory Compliance
- Voyage tracking
- Data management
- MS Office Suite (Advanced Excel, Word, PowerPoint)
- Problem solving
- Team Collaboration & Leadership
Certification
- Advanced Microsoft Excel, 2021
- Microsoft Excel Masterclass, 2021
- Micro Course on Personal Finance, 2021
- Digital Literacy Course (Grade B), 2015
- Universal Human Values Participation, 2021
- Carrom Tournament Participation, Tekzone, 2016
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 12/23/99
- Nationality: Indian
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Timeline
Sr. Officer - Dangerous Goods & Customer Service
CMA CGM Pvt. Ltd.
04.2022 - Current
System Operator
Xylem Resource Management Pvt. Ltd.
07.2021 - 03.2022
Bachelor of Commerce (B.Com) -
Mumbai University
HSC -
Maharashtra State Board
SSC -
Maharashtra State Board