HITESH
Hyderabad
Summary
Retail Sales Manager with a strong background in store operations and inventory management. Demonstrated ability to improve customer satisfaction through effective relationship management. Experienced in training and developing staff to achieve business objectives.
Results-driven Retail Sales Manager with over 12 years of experience in enhancing customer satisfaction and driving sales. Proven expertise in team collaboration, inventory management, and problem-solving.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Retail Sales Manager
manager
Hyderabad
06.2013 - Current
Retail & Store Management Assistant | Family-owned General Store, Hyderabad
2013 – Present (12 years)
- Oversaw daily store operations including sales, inventory management, and customer interactions
- Managed cash registers, handled daily accounting, and maintained financial records
- Built and maintained customer relationships, addressing concerns, and ensuring satisfaction.
- Coordinated with suppliers for stock replenishment and negotiated procurement terms
- Implemented basic visual merchandising techniques to enhance product visibility.
- Trained and supervised temporary helpers during peak business hours
Skills
Analytical and technical skills
- Basic programming (Python, C)
- Microsoft Office Suite
- Computer literacy and software applications
Business and retail expertise
- Sales techniques and customer relationship management
- Inventory control and supply coordination
- Cash handling and bookkeeping
- Retail operations and management
Interpersonal communication
- Multilingual proficiency
- Problem-solving and critical thinking
- Team collaboration and leadership
- Adaptability and time management
- Customer service excellence
- Data analysis skills
- Team building strategies
- Time management proficiency
- Sales metrics analysis expertise
Languages
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Telugu
Advanced (C1)
C1
Education
Bachelor of Science - Mathematics, Statistics, Computer Science
06.2025 - Current
Timeline
SAI SUDHIR Degree & PG College - Bachelor of Science, Mathematics, Statistics, Computer Science
06.2025 - Current
Retail Sales Manager - manager
06.2013 - Current