HITESHWAR S
Bengaluru
Summary
Product Operations Analystwith over 4 years of experience driving business growth through data analysis, operational optimization, and client-centered solutions. Demonstrated expertise in end-to-end ETL processes, including extracting, transforming, and loading large-scale datasets to create efficient, automated data pipelines that improve data quality and accessibility. Skilled in leveraging tools such as SQL, Snowflake, AWS, and Power BI to streamline workflows and deliver actionable insights that support cross-functional decision-making and strategic business initiatives.
Overview
5
5
years of professional experience
Work History
Product Operations Analyst
CommerceIQ
04.2023 - Current
- Spearheaded collaboration with over 20 major clients, including Colgate and PepsiCo, to analyze trends and support strategic decision-making through data insights.
- Extracted and processed over 500,000 data records from Snowflake, leveraging Python for complex transformations and Excel for data validation and cleaning, resulting in a streamlined, actionable dataset.
- Uploaded the refined data to Amazon S3, enabling seamless integration with BI tools and supporting the development of interactive dashboards that provided critical insights for stakeholders.
- Developed and presented comprehensive weekly crawl load reports to upper management, enabling data-driven decisions that improved project prioritization and resource allocation.
- Led client sales performance projects across 5 marketplaces, achieving measurable sales improvements through data-driven strategies.
- Onboarded and trained new clients across the USA, Canada and EU4 regions, fostering seamless transitions and system integrations.
- Reduced overall data crawl load by 12%, through efficient data cleaning and optimization techniques.
- Managed and maintained weekly data pipelines for over 40 clients, ensuring accurate process tracking.
- Leveraged AI for data tagging with 75% accuracy, enhancing overall accuracy to over 90% by creating rules-based system.
- Implemented quality assurance protocols and bi-weekly audits on data serving more than 40 clients. Thus, ensuring data quality remains above 90%.
- Developed and maintained product performance metrics to track progress against goals.
- Coordinated bug fixes and feature releases between development teams and stakeholders.
Catalog Associate
Amazon
08.2020 - 04.2023
- Managed daily listings for 2,000+ products with strict adherence to brand guidelines in Amazon's catalog system
- Enhanced product visibility for over 1,000,000 products by optimizing titles, descriptions, keywords and images, resulting in improved search rankings and customer experience
- Conducted regular audits and quality checks on catalog data, maintaining a 95% data accuracy rate by identifying and correcting discrepancies
- Collaborated with vendors, product managers and internal teams to resolve catalog issues, streamline processes and drive operational improvements
- Developed and analyzed reports on catalog performance metrics, using insights to optimize product listings and improve sales performance
- Delivered training materials and process documentation to support new team members and streamline onboarding
Education
Bachelor of Engineering - Mechanical Engineering
NMIT
Bengaluru, Karnataka08.2019
PUC -
KLE's Nijalingappa College
Bengaluru, Karnataka04.2015
Skills
- Technical Skills: SQL, DAX, Python, Data Cleaning, Data Transformation, Data Visualization
- Tools & Platforms: Excel, AWS (S3), AWS Sagemaker, Jira, Bitbucket, Jupyter Notebook, Power BI, Google Sheets
- Database: Snowflake, Databricks
- Soft Skills: Strong Communication, Teamwork & Collaboration, Project Management, Client Relations
Languages
English
Kannada
Hindi
Timeline
Product Operations Analyst
CommerceIQ
04.2023 - Current
Catalog Associate
Amazon
08.2020 - 04.2023
PUC -
KLE's Nijalingappa College
Bachelor of Engineering - Mechanical Engineering
NMIT
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