Summary
Overview
Work History
Education
Skills
Additional Skills And Interests
Timeline
Generic

Hithesh Ashok

Bangalore

Summary

Analytical and detail-oriented Pricing & Operations Analyst with 3 years of experience in data analysis, pricing operations, reporting, and process improvement. Skilled in governing and executing retail price adjustments, conducting competitor audits, building category context, and creating dashboards to track pricing performance. Strong communicator with expertise in Excel, SQL, and stakeholder management, with proven ability to lead projects, mentor teams, and drive automation initiatives.

Overview

3
3
years of professional experience

Work History

Banking Operations Analyst

ANZ Bank
Bangalore
04.2024 - 05.2025
  • Governed end-to-end operational processes, ensuring 100% accuracy in transactions and compliance with internal and external standards.
  • Conducted rigorous data analysis on 1M+ records, identifying actionable insights that improved operations and contributed to $2M in annual revenue growth.
  • Created and published dashboards and performance reports for senior leadership, increasing organizational visibility of operational efficiency and risk management.
  • Collaborated with Risk, Compliance, and IT teams to maintain governance and streamline processes.
  • Implemented automation and process improvements, reducing transaction processing times and strengthening reporting accuracy.
  • Supported onboarding and mentoring of new analysts to ensure team capability and performance.

Technical Associate

Hewlett Packard Inc
Bangalore
05.2022 - 08.2023
  • Delivered data-driven troubleshooting and technical support for hardware and software systems.
  • Conducted root cause analysis of recurring issues and streamlined processes to improve resolution time.
  • Tested and validated software releases to ensure compatibility with systems and business workflows.
  • Collaborated cross-functionally with clients, contractors, and technical teams to resolve escalations.
  • Maintained documentation and tracked performance metrics, ensuring governance and accountability.

Education

B.Tech - Mechanical Engineering

Presidency University
Bangalore, Karnataka
06.2021

MBA - Operations Management

Manipal University
Bangalore, Karnataka

Skills

  • Pricing Operations
  • Retail & E-commerce Pricing
  • Competitor Audits
  • Data Analysis
  • SQL
  • Microsoft Excel (Advanced)
  • Dashboarding (Power BI, Domo)
  • Process Improvement
  • Automation
  • Six Sigma
  • Lean Principles
  • Project Management
  • Operational Governance
  • Documentation & Training
  • Cross-Functional Collaboration
  • Stakeholder Communication
  • Mentorship

Additional Skills And Interests

Genesys Cloud, Pega, Salesforce, Hogan, Embedded Systems, Macros & Automation, Pricing Strategy, Retail Analytics, Process Optimization, Data Visualization

Timeline

Banking Operations Analyst

ANZ Bank
04.2024 - 05.2025

Technical Associate

Hewlett Packard Inc
05.2022 - 08.2023

B.Tech - Mechanical Engineering

Presidency University

MBA - Operations Management

Manipal University

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Hithesh Ashok