Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HITPAL SINGH

Duty Manager
Bazpur,UT

Summary


Professional management professional with solid background in overseeing operations and ensuring smooth execution of daily tasks. Expertise in team collaboration, conflict resolution, and maintaining high standards in service delivery. Strong focus on achieving results, adapting to changing needs, and fostering reliable and efficient work environment. Skilled in staff supervision, customer service, and operational efficiency.

Overview

14
14
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Duty Manager

Cromwell Brew house
04.2023 - Current
  • Successfully trained and developed new staff members on company policies and procedures.
  • Demonstrated strong leadership abilities while managing daily operations of the business.
  • Established effective communication channels between management and employees.
  • Resolved customer complaints in a professional manner, leading to improved customer retention rates.
  • Maintained accurate records of daily transactions and employee performance reviews.
  • Trained and supervised staff while coaching applicable improvement skills and providing valuable feedback and reviews.
  • Collaborated regularly with management team to address ongoing strategies and concerns.
  • Evaluated teamwork, flexibility and adaptability of departments, utilizing professional skills to meet and uphold company values and goals.

Bar Manager

Kahlon Hotel, Restaurant and Bar
04.2016 - 02.2022
  • Managed daily operations, including scheduling, ordering, and inventory control.
  • Updated bar menu for alternating seasonal and holiday promotions.
  • Recruited, hired and trained new members of bar staff.
  • Delivered exceptional customer service by tending to guest needs.
  • Provided exceptional customer service at all times, resolving complaints quickly and professionally.
  • Built and managed team to keep daily operations running smoothly.
  • Monitored daily operations, including cash handling procedures and staff performance reviews.
  • Kept detailed and up-to-date records of inventory, budgets, and payroll.
  • Assisted bartenders by restocking drink supplies and maintaining cleanliness of bar areas.
  • Maintained positive relationships with suppliers by promptly responding to inquiries or requests.
  • Generated and maintained financial records, including cash flow and cost analysis.
  • Managed staffing levels according to business needs while maintaining labor costs within budget limits.
  • Selects and purchases liquor

Bar Manager

Dirty nelly
06.2011 - 03.2013
  • Managed daily operations, including scheduling, ordering, and inventory control.
  • Recruited, hired and trained new members of bar staff.

Education

Bachelor of Arts (B.A.) - Honor's Geography

Himalayan university
Itanagar, Arunachal pradesh
05.2017

Hospitality and travel management - Hospitality Management

Frankfinn institute
07.2009

Intermediate in Arts - undefined

Sri Dasmesh school
03.2006

Skills

Team supervision

undefined

Certification

Duty manager certification

Timeline

Duty Manager

Cromwell Brew house
04.2023 - Current

Bar Manager

Kahlon Hotel, Restaurant and Bar
04.2016 - 02.2022

Bar Manager

Dirty nelly
06.2011 - 03.2013

Bachelor of Arts (B.A.) - Honor's Geography

Himalayan university

Hospitality and travel management - Hospitality Management

Frankfinn institute

Intermediate in Arts - undefined

Sri Dasmesh school

Similar Profiles

CREATE PROFILE
HITPAL SINGHDuty Manager