H.Johnson
chennai
Summary
An experienced Insurance Relationship Manager with 2.5 years, highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Financial
ICICI Prudential Life Insurance
Chennai
03.2024 - Current
Collection Officer
Dhani Loans & Services LTD
Chennai
10.2021 - 11.2022
- Collaborated effectively with team members on various projects related to collections activity.
- Maintained accurate records of collection activities in customer database.
- Communicated regularly with internal departments regarding changes in account status or other related matters.
- Processed payments from customers according to company policies and procedures.
- Followed up on overdue accounts via telephone calls, emails, letters, or other means of communication.
- Developed collection strategies for delinquent accounts, including payment arrangements with customers.
Education
M.COM - 72%
ST.Thomas College of Arts And Science
Chennai01-2021
B.COM ( GENERAL) - 58%
ST.Thomas College of Arts And Science
Chennai01-2018
HSS - 85%
P.C.K.G.Govt.Hr.Sec School
Kodammbakkam,Chennai01-2015
SSLC - 92%
C.H.S.Rangarajapuram School
Kodambakkam,chennai01-2013
Skills
- Effective communication
- Time management
- Problem solving
- Customer relationship management
- Data analysis
- Collection strategies
- Team collaboration
- Active listening
- Leadership
Languages
English
Upper Intermediate (B2)
B2
Tamil
Native
Native
Software Skills
- MS Word
- MS Excel
- MS PowerPoint
- Tally Prime
Timeline
Financial
ICICI Prudential Life Insurance
03.2024 - Current
Collection Officer
Dhani Loans & Services LTD
10.2021 - 11.2022
M.COM - 72%
ST.Thomas College of Arts And Science
B.COM ( GENERAL) - 58%
ST.Thomas College of Arts And Science
HSS - 85%
P.C.K.G.Govt.Hr.Sec School
SSLC - 92%
C.H.S.Rangarajapuram School
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