Rohan Ingle
Supply Chain Transparency Team Lead
Pune
Summary
To attain career fulfilment, advance professionally, and foster personal growth within an enriching work environment that promotes continuous learning.
Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Supply Chain Transparency Team Lead
Jaguar Land Rover
03.2024 - Current
- Company Overview: TML BSL at CONNEQT BUSINESS SOLUTIONS
- Led a team of 24 members by overseeing vendor assignments, monitoring communications, and ensuring overall team efficiency
- Provided hands-on training and guidance, keeping the team updated on process changes and best practices for supplier interactions
- Offered real-time floor support by swiftly addressing supplier queries and resolving issues to maintain smooth operations
- Ensured data accuracy and transparency through consistent monitoring and updating of supplier records
- Managed KPI reports and ensured SLA compliance, optimising supply chain team performance
- Successfully navigated complex supplier negotiations, securing critical supply confirmations essential for JLR’s vehicle production planning
- Established strong global supplier relationships through strategic communication
- Managed JLR’s Tier 1, Tier 2, Tier 3, and Directed Tier 2 (DT2) suppliers, ensuring seamless operations and accurate data flow
- Enhanced supply chain visibility and coordination through effective collaboration with all stakeholders
- Actively supported key stakeholders by providing insights and solutions to mitigate risks and improve decision-making
- TML BSL at CONNEQT BUSINESS SOLUTIONS
Semiconductor Transparency Team Lead
Jaguar Land Rover
01.2023 - 03.2024
- Company Overview: TML BSL at CONNEQT BUSINESS SOLUTIONS
- Ensured accurate information flow with suppliers, focusing particularly on semiconductor parts and related JLR components
- Provided real-time floor support to address supplier queries from team members
- Engaged with Dassault 3DX onboarded suppliers via weekly emails and calls, facilitating the gathering and updating of supply chain information
- Executed data migration by transferring historical supply chain data from spreadsheets into the Dassault 3DX system, ensuring suppliers received their promised historical data
- Emailed suppliers to secure supply confirmations for high-risk semiconductor parts, enabling effective vehicle production planning
- Managed Tier 1 and Directed Tier 2 vendors globally
- Briefed and trained team members on process updates and changes from clients
- Participated in daily stand-up calls with stakeholders, providing valuable insights into supply chain operations
- Maintained KPI reports and MIS, ensuring compliance with SLAs for team members
- Assigned and allocated vendors to individual team members for email and call correspondence
- TML BSL at CONNEQT BUSINESS SOLUTIONS
Team Lead, Material Fulfilment Operations
Jaguar Land Rover
10.2022 - 12.2022
- Company Overview: TML BSL at CONNEQT BUSINESS SOLUTIONS
- Emailed suppliers globally to obtain demand data on a weekly basis, ensuring timely information for JLR's vehicle production planning and order fulfilment
- Oversaw vehicle production planning and maintained communication with suppliers worldwide
- Contributed to streamlining and stabilising JLR's vehicle production by obtaining and managing parts forecasts from global suppliers
- Maintained continuous communication with suppliers, proactively addressing investigations and resolving queries
- Participated in client calls based in the UK, providing valuable insights into supply chain operations and addressing concerns
- Engaged with suppliers to gather and update supply chain information, thereby preventing adverse impacts on new vehicle production
- Proactively identified and communicated potential constraints or challenges from suppliers to JLR, enabling strategic planning and risk mitigation
- TML BSL at CONNEQT BUSINESS SOLUTIONS
Team Lead, SAP Validation – Brexit GFS Process
Jaguar Land Rover
07.2022 - 10.2022
- Company Overview: TML BSL at CONNEQT BUSINESS SOLUTIONS
- Managed a team of 17 members in SAP processes, overseeing the uploading of validated Simplified Declaration spreadsheet data into SAP
- Trained and supervised team members in their daily activities
- Participated in UK-based conference calls, contributing insights and updates on SAP processes
- Assigned and allocated vendor data to team members for SAP uploads, ensuring data was validated by the UK team
- Consolidated and validated data from team members, generating daily statistical reports for stakeholders
- Conducted daily sync-ups and briefing sessions with the team to relay client updates and process enhancements
- TML BSL at CONNEQT BUSINESS SOLUTIONS
Team Lead, Production Direct – Brexit GFS Process
Jaguar Land Rover
02.2022 - 07.2022
- Company Overview: TML BSL at CONNEQT BUSINESS SOLUTIONS
- Coordinated with carriers such as DHL to obtain real-time status updates and secure customs clearance for shipments arriving in the UK from global suppliers
- Emailed statistical throughput data on an hourly basis, ensuring timely and accurate reporting
- Assigned and monitored daily tasks, ensuring alignment with project objectives and timelines
- Maintained comprehensive KPI reports, providing insights into team performance metrics
- Compiled statistical reports that included clearance updates and current shipment statuses for clients
- Provided constructive feedback to individuals and the team for improvement
- Offered floor support to address immediate challenges and maintain workflow efficiency
- Served as an offshore coordinator for communication with the clearance team, ensuring seamless information exchange
- TML BSL at CONNEQT BUSINESS SOLUTIONS
Senior Analyst, Backlog Process
Jaguar Land Rover
09.2021 - 01.2022
- Company Overview: TML BSL at CONNEQT BUSINESS SOLUTIONS
- Created EIDR (Entry in the Declarant's Records) folders, facilitating team collaboration for populating and uploading SDI (Simplified Declaration Import) data
- Managed a team of makers as a checker, overseeing the creation of SDI templates and performing thorough quality checks
- Consolidated and uploaded data onto SharePoint
- Delegated daily tasks to teammates
- Trained new agents by providing a comprehensive overview of the process and participating in conference calls
- Addressed queries and resolved issues related to SDI templates raised by team members
- TML BSL at CONNEQT BUSINESS SOLUTIONS
Senior Customer Care Executive
Tata Swach Process
11.2018 - 09.2021
- Company Overview: at CONNEQT BUSINESS SOLUTIONS
- Resolved customer issues and addressed queries regarding Tata Swach water purifiers
- Created weekly off rosters for the team
- Handled escalations by directly engaging with customers and clients
- Captured customer data into the CRM (Customer Relationship Management) system
- Monitored team login hours and break timings
- Managed call flow for the inbound process and maintained daily briefing logs
- At CONNEQT BUSINESS SOLUTIONS
Education
BACHELOR OF COMPUTER APPLICATIONS -
Dr D. Y. Patil College of Computer & Business Studies
Pune 06.2016 - 04.2021
HSC -
Dr D. Y. Patil Arts, Commerce & Science College
Pune 06.2014 - 02.2016
SSC -
St. Ann’s School
Pune 02.2013 - 03.2014
Skills
- Supply Chain Management
- Dassault 3DX Enovia & Delmia
- SAP GUI - GTS (Import and Upload)
- Microsoft Word(Advanced Excel,PPT,Word)
- CRM Handling
- Process Management
- Global Delivery
- Service-Level Agreements (SLA)
- Customs Clearance
- Vendor Management
- Logistic Management
- Operations management
Disclaimer
I hereby declare that the above-mentioned information is correct to the best of my knowledge, and I bear full responsibility for its accuracy.
Timeline
Supply Chain Transparency Team Lead
Jaguar Land Rover
03.2024 - Current
Semiconductor Transparency Team Lead
Jaguar Land Rover
01.2023 - 03.2024
Team Lead, Material Fulfilment Operations
Jaguar Land Rover
10.2022 - 12.2022
Team Lead, SAP Validation – Brexit GFS Process
Jaguar Land Rover
07.2022 - 10.2022
Team Lead, Production Direct – Brexit GFS Process
Jaguar Land Rover
02.2022 - 07.2022
Senior Analyst, Backlog Process
Jaguar Land Rover
09.2021 - 01.2022
Senior Customer Care Executive
Tata Swach Process
11.2018 - 09.2021
BACHELOR OF COMPUTER APPLICATIONS -
Dr D. Y. Patil College of Computer & Business Studies
06.2016 - 04.2021
HSC -
Dr D. Y. Patil Arts, Commerce & Science College
06.2014 - 02.2016
SSC -
St. Ann’s School
02.2013 - 03.2014
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