Holly Early
Kokomo
Summary
Experienced benefits and authorizations manager with over 10 years of experience working with Medicaid, Commercial insurances, Medicare, and Work Comp. Excellent work ethic and reputation for having great customer service. Seeking employment in an outpatient therapy setting.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Ivy Rehab for Kids
Kokomo
09.2024 - Current
- Coordinated patient appointments and managed scheduling for therapy services.
- Developed strong relationships with families to enhance patient experience and satisfaction.
- Educated families on insurance benefits and assisted with documentation requirements.
Front Office Manager/Head of Benefits
Elite Therapy
Kokomo
08.2020 - Current
- Connected with insurance companies to verify benefits for physical, occupational, and speech therapies
- Obtained authorizations for all insurances including worker's compensation
- Shared knowledge and offered guidance to front office employees
- Coordinated office workflow and monitored task completion to evaluate quality and performance.
Patient Access Representative
Community Howard Replay
Kokomo
10.2015 - 08.2020
- Head of Benefits and Authorizations
- Obtained insurance benefits and authorizations for patients' physical therapy, occupational therapy and speech therapy visits
- Performed patient scheduling and registration for evaluations and ongoing therapy visits
Rehab Tech
Community Howard Replay
Kokomo
10.2014 - 10.2015
- Assisted clinicians in any way possible
- Attended to patient's needs
- Cleaned tables, laundry
Production Tester
Functional Devices
Russiaville
07.2007 - 03.2014
- Manufactured and tested circuit boards and quality electronic devices
- Assembly line
Optician
Dr. John Fawcett
Kokomo
08.2006 - 05.2007
- Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Education
Brown Mackie College
Fort Wayne, INIvy Tech Community College
Kokomo, INIndiana University
Kokomo, INSkills
- Team Player
- Great at multitasking
- Good communicator
- Helpful
- Dedicated
- Patients first mindset
- Knowledgeable in insurance benefits and authorizations
- Computer
Certification
- Patient Access Specialist Certification
References
References available upon request.
Timeline
Patient Coordinator
Ivy Rehab for Kids
09.2024 - Current
Front Office Manager/Head of Benefits
Elite Therapy
08.2020 - Current
Patient Access Representative
Community Howard Replay
10.2015 - 08.2020
Rehab Tech
Community Howard Replay
10.2014 - 10.2015
Production Tester
Functional Devices
07.2007 - 03.2014
Optician
Dr. John Fawcett
08.2006 - 05.2007
Brown Mackie College
Ivy Tech Community College
Indiana University