Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
PRODUCT SPECALIST
ALLIED SOLUTIONS
06.2024 - Current
Execute contracts for third-party clients
Prepare refund request
Ensure program guidelines are being upheld
Administrative tasks
Assisted with demonstrations for GAP to showcase functionality.
TEAM LEAD, QUALITY CONTROL MANAGER
PENFED CU
12.2021 - 12.2023
Led and managed a team of 10+ individuals in loan processing,
ensuring adherence to company standard
Implemented quality assurance measures, migrating errors to ensure accuracy
Demonstrated excellent leadership by leading team in the auditing of a backlog of 8,000 + loans
CONSUMER UNDERWRITER
PENFED
03.2021 - 12.2021
Underwrite indirect auto loans within the credit union policy and adhere to regulatory guidelines
Leverage all available systems, tools, and information to evaluate the collateral character, credit, and capacity of each application of each application
Identify and recommend lending process improvements to management
Increased efficiency in loan processing through timely and accurate completion of underwriting tasks, such as documentation review and verification.
SENIOR LOAN SPECIALIST
PENFED CU
08.2018 - 03.2021
Process, audit, and fund indirect auto loans
Supervise queue and analyze funding report
Onboard third-party vendors to our program
CONSUMER LOAN PROCESSOR
PENFED CU
08.2017 - 08.2018
Process, and fund, indirect/direct loans
Communicate with third-party clients
Minimized instances of delinquency through diligent follow-up on past due accounts, working with clients to find suitable repayment solutions.