Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holly Neice

Greenfield

Summary

Experienced with operational management and team leadership. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement.

Overview

16
16
years of professional experience

Work History

Assistant General Manager

Quality Inn
06.2021 - Current


  • Operations Manager (Made sure the busness/building as a whole, ran smoothly)
  • Managed all A.R accounts
  • Controlled Petty Cash
  • Collaborated with the General Manager on marketing to increase brand awareness and drive sales higher.
  • Managed team schedule.
  • Responsible for all weekly and monthly orders
  • Comleted all "Daily" reports
  • Implemented programs to increase employee loyalty and reduce turnover. (Team Building)

Childcare Provider

Celebrations Child Care
01.2020 - 07.2021
  • Worked with the pre-school aged toddlers using our imagination and figuring out life.
  • Developed age-appropriate activities and crafts to engage children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Left for New opportunities to better my family.


Stay At Home Mom

My Three New Babys
08.2014 - 01.2020
  • Gave birth to a set of twins, wile also taking care of my oldest son who was 18 months old. Stayed home instead of paying for child care.
  • Took care of all home and children responsibilities
  • Budgeted all home/living expenses
  • Learned patience is a virtue!


Front Desk Agent

Holiday Inn and Suits
05.2009 - 08.2014
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Ran night audit for 6 month
  • Covered breakfast when needed
  • Only left because i had the twins.

Education

High School Diploma -

Greenfield Central High School
Greenfield, IN

Skills

  • Familiar with excel, word, and sharepoint
  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Customer service

References

Cyndi Fleming-Area General Manager

1(330)691-0203



Tricia Wardrup-General Manager

1(463)246-2156



ADDITIONAL UPON REQUEST.




Timeline

Assistant General Manager

Quality Inn
06.2021 - Current

Childcare Provider

Celebrations Child Care
01.2020 - 07.2021

Stay At Home Mom

My Three New Babys
08.2014 - 01.2020

Front Desk Agent

Holiday Inn and Suits
05.2009 - 08.2014

High School Diploma -

Greenfield Central High School

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Holly Neice