HOLLY VANCE
Indianapolis
Summary
Results-driven Registered Nurse with 12+ years of progressive experience in care coordination, population health, and interdisciplinary leadership. Proven success improving patient outcomes, reducing hospital readmissions, and optimizing care delivery for complex, high-risk populations including ESRD patients. Strong background in integrated kidney care, value-based care models, and cross-functional collaboration. Emerging leader with a passion for driving clinical excellence, team performance, and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Integrated Kidney Care Case Manager
DaVita
03.2024 - Current
- Manage a complex panel of 240 ESRD patients, driving improved clinical outcomes through proactive care coordination and patient engagement strategies.
- Collaborate with nephrologists, social workers, dietitians, and interdisciplinary teams to implement individualized care plans aligned with value-based care goals.
- Reduced hospital admissions and readmissions through early intervention, patient education, and effective transitions of care, improving patient stability.
- Analyzed patient data and risk stratification metrics to prioritize interventions, enhancing population health outcomes.
- Serve as a key liaison between providers, payers, and community resources to ensure continuity and quality of care.
- Support onboarding and orientation of new hires within the local market, contributing to team readiness, knowledge transfer, and consistent care delivery standards.
- Educate patients and caregivers on disease management, treatment adherence, and lifestyle modifications.
- Supported quality initiatives and performance metrics aligned with organizational and payer goals, contributing to consistently high performance rankings in the market.
Registered Nurse Case Manager
Northwest Healthcare
01.2018 - 01.2024
- Improved patient outcomes by performing comprehensive assessments and developing individualized care plans for diverse, high-risk populations.
- Streamlined care coordination processes to enhance patient navigation and minimize emergency department utilization and hospital readmissions.
- Led interdisciplinary case conferences to enhance communication and collaboration across care teams.
- Advocated for patients by aligning care plans with clinical needs and preferences to ensure coverage and access to necessary services.
- Built partnerships with community providers to facilitate seamless transitions of care and improve patient continuity.
Clinical Nurse Liaison
Rehabilitation Hospital of Indiana
01.2015 - 01.2018
- Built strong relationships with hospitals and community partners to drive referral volume.
- Coordinated admissions and transitions of care to enhance patient placement efficiency.
- Fostered organizational growth through strategic outreach and collaboration with referral sources.
- Mentored new staff and contributed to team development and onboarding.
Clinical Nurse
OurHealth
01.2014 - 01.2015
- Provided direct patient care in onsite clinic, emphasizing preventive care and chronic disease management to enhance overall health outcomes.
- Enhanced patient satisfaction by delivering education and personalized care plans tailored to individual needs.
Education
Associate of Science - Nursing
Ivy Tech Community College of Indiana
Skills
- Care Management Leadership
- Integrated Kidney Care (IKC)
- Care Coordination & Transitions of Care
- Patient Outcome Optimization
- Population Health Management
- Interdisciplinary Team Leadership
- Patient & Staff Education
- Value-Based Care Models
- EMR/EHR Systems
- Regulatory Compliance (HIPAA)
Certification
- Registered Nurse (RN), Indiana
- BLS/ACLS
Accomplishments
- Successfully manage a high-volume panel of 240 patients while maintaining quality care and strong patient outcomes.
- Consistently rank at the top of market performance metrics, demonstrating excellence in patient outcomes, care coordination, and quality performance.
- Reduced readmission rates through enhanced care coordination and patient engagement strategies.
- Recognized for strong collaboration and communication across interdisciplinary teams.
- Demonstrated leadership potential through mentoring, onboarding support for new hires, and process improvement initiatives.
Timeline
Integrated Kidney Care Case Manager
DaVita
03.2024 - Current
Registered Nurse Case Manager
Northwest Healthcare
01.2018 - 01.2024
Clinical Nurse Liaison
Rehabilitation Hospital of Indiana
01.2015 - 01.2018
Clinical Nurse
OurHealth
01.2014 - 01.2015
Associate of Science - Nursing
Ivy Tech Community College of Indiana