Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering Number years of extensive leadership experience in Industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Hi, I’m
Homa Khan
Patna
Summary
Overview
9
years of professional experience
Work History
Physicswallah Pvt Ltd.
Team Leader Manager
07.2022 - Current
Job overview
- Oversee Day to Day Operations of Branch and Student Success Team
- Ensure a smooth and Efficient Workflow within the Student support
- Assisting Business Heads with planning, executing strategies, overseeing operations, managing teams, handling administrative tasks, and supporting their initiatives
- Supervising the centre Staff, including receptionist, Security staffs, HK and Other Supporting staff, Actively participating in Marketing, Counselling and Operational excellence
- Supporting the Business Heads by offering insights, suggestions in decision-making processes
- Maintain and manage physical infra of Branch, including classrooms, Office area etc
- Coordinates with vendors for services maintenance, HK materials etc
- Supervising Inventory and recordkeeping
- Overseeing class and event scheduling within the Branch
- Ensuring excellent service to be provided to students, parents and visitors.
DDU-GKY Project (RSWM)Pvt.Ltd
Centre Manager
04.2021 - 07.2022
Job overview
- Managing and operating Branch
- Coordinating with Government Officials to run the project smoothly
- Managing Quality Training at the Centre and
- Tracking the Trainees Mobilisation
- Counselling the Mobilised Candidates to turn them into admission
- Regularly field visiting to spread the scheme awareness among people
- Managing Centre Team of MIS, Counsellor, Trainers, Mobilisers, Placement SPOCs and other staff
- Managing Batch formation, Batch Creation, Session Plan, Assigning Trainers & Managing other day to day operations
- Organising Rozgar Mela and per the NSDC norms
- Hiring Trainers as per the qualification set by SSC and other guidelines
- Coordinating with different Companies and placement agencies for the placement of certified candidates
- Sending daily delivery reports to the head office.
Think and Learn Pvt Ltd. (Byju's)
Service Head (Operations)
10.2020 - 04.2021
Job overview
- Setting goals and developing plans for business and revenue growth
- Achieving designated admission targets of enrollments from the qualified sales leads
- Counselling students and parents about our courses and competition exams landscape
- Liaison with head office for upcoming programs, admission tests, schemes and other offers
- Handling assigned administrative responsibilities
- Raising Admin issues to Zendesk and getting it resolved
- Tracking and Exporting data using Tableau
- Creating Campaign for lead generation on LeadSquare
- Preparing and Maintaining necessary Reports
- Scheduling and Conducting Marketing & Promotional Activities at Schools, Apartments and Other Assets
- Monitoring class schedules to ensure smooth running of classes
- Resolving Tech Issues for the Students and Reporting it to the SalesForce
- Providing Post Sales support to retain students
- Answering Inbound calls and capturing call reasons
- Auditing leads generated by field executive
- Hiring and Training field executives.
Gyan Ashram Institute
Lead Counselor
07.2018 - 09.2020
Job overview
- Admission and lead generation at centre
- Conversions and Admission target fulfilled
- Getting Centre Inspected for Accreditation & Affiliation by ensuring all the compliances
- Preparing necessary Documents for admission counselling
- Hiring Trainers and other staff members
- Tracked on the status of payment
- Maintaining all the reports for future need.
Patna Institute
Senior Associate
01.2016 - 06.2018
Job overview
- Collecting admissions forms
- Registering candidates on SDMS portal
- Registering candidates on Skill Attendance portal
- Assisting in Other operational tasks.
Education
Patna University Patna
Masters Of Arts
University Overview
Patna University Patna
B.A
04.2023
University Overview
Percentage: 76%
Modern Competitive High SchoolPatna
10th
01.2018
University Overview
P.UJJUWAL KUMAR MISHRA HIGH SCHOOL Patna
Intermediate
03.2020
University Overview
Percentage: 75%
Skills
- Self-confidence and great patience
- Willingness to learn
- Adaptability to change the environment
- Ability to prioritise tasks
- Critical thinking
- Platforms: Dos, Windows XP, Windows 7, 8,10
- Languages: C, C, Visual Basic, Net, HTML
- System Maintenances: Monitoring Computer and troubleshooting, installing WINDOWS and other Software etc
- Tools: MS-Word, MS-Excel, Ms-PowerPoint, Photoshop etc
- Typing: Having speed 40 wpm
Languages
Hindi, English.
Phone
Phone
9334457698
Mothertongue
Mothertongue
HindiPersonal Information
Personal Information
- Father's Name: Mohammad Akber khan
- Mother's Name: Lt. Salmun Nisha
- Blood Group: O+ve
- Date of Birth: 16/11/2001
- Gender: Female
- Nationality: Indian
- Marital Status: Single
Disclaimer
Disclaimer
I Hereby Declare That The Particulars Of Information And Facts Stated Herein Above Are True, Correct And Complete To the Best of My Knowledge And Belief.Timeline
Team Leader Manager
Physicswallah Pvt Ltd.
07.2022 - Current
Centre Manager
DDU-GKY Project (RSWM)Pvt.Ltd
04.2021 - 07.2022
Service Head (Operations)
Think and Learn Pvt Ltd. (Byju's)
10.2020 - 04.2021
Lead Counselor
Gyan Ashram Institute
07.2018 - 09.2020
Senior Associate
Patna Institute
01.2016 - 06.2018
Patna University
Masters Of Arts
Patna University
B.A
Modern Competitive High School
10th
P.UJJUWAL KUMAR MISHRA HIGH SCHOOL
Intermediate
Similar Profiles
RITIK SRIVASTAVARITIK SRIVASTAVA
Senior Chemistry Professor at Physicswallah Pvt LtdSenior Chemistry Professor at Physicswallah Pvt Ltd
Nishant Kumar ChaudharyNishant Kumar Chaudhary
General Manager (Growth) at Physicswallah Pvt LtdGeneral Manager (Growth) at Physicswallah Pvt Ltd
Rajveer PandyaRajveer Pandya
SDE-II at Physicswallah Pvt. Ltd.SDE-II at Physicswallah Pvt. Ltd.