Honey Makwana
Store Manager
Ahmedabad
Summary
Results-driven professional and a proven track record as a Store Manager. Continuous contributor for the success of an organization by ensuring optimal store presentation, team performance, and customer satisfaction. Committed to utilizing my knowledge and experience for both personal growth and organizational excellence.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
Work History
Department Manager
Reliance Digital
10.2018 - 04.2021
- I am managing a team of 13 people, with a team leader directly reporting to me.
- I motivate my team to learn about new products and refine their selling techniques.
- I encourage them to come up with innovative ideas for selling and handling customers.
- I am responsible for procuring materials needed for selling purposes.
- I excel as a relationship manager, effectively handling difficult customers and closing significant deals.
- I am the authorized person for approving discount enhancements.
- I ensure smooth coordination between all Reliance Digital stores in Gujarat to address any stock or selling issues.
Assistant Department Manager
Croma
04.2021 - 05.2022
- Manage staff movement and encourage them to contribute to business growth.
- Handle inventory for the department.
- Conduct year-over-year, weekly, and quarterly growth analyses.
- Conduct soft skills training sessions for the staff.
Store Manager
Bharti Airtel India Pvt. Ltd.
05.2022 - 11.2023
- Handle the Customers and resolve the issues.
- Responsible for B2C and B2B sales.
- Focus on services, staff management, market activities, and corporate visits.
- Work on sales parameters and understand catchment area markets.
- Resolve various issues and possess knowledge of network sites.
- Manage cash, staff, inventory, and overall store operations.
Store Manager
Aditya Birla Fashion And Retail
11.2023 - Current
- Ensured a consistently high standard of presentation in the store, effectively utilizing all available space.
- Supervised 8 team members, maximizing team performance.
- Maintained and shared daily, weekly, and monthly reports with management.
- Conducted visuals and compliance audits.
- Forecasted future stock fill rates.
- Interviewed and hired team members, demonstrating dedication and adding value to the team.
- Focused on maximizing the customer shopping experience.
Education
MBA - Marketing
Sal Institute of Management
Ahmedabad 04.2001 - 04.2016
B.COM. - Accountancy
Gujarat Uni.
H.S.C - Commerce
G.H.S.E.B
S.S.C -
G.S.E.B
Skills
- Multitasking
- Time management
- Leadership
- Effective and impactful communication with Customers
- Efficient customer service
- Inventory management:
Accomplishments
Certificate of spoken English test from Cambridge University Online.
Courses
Proficient in MS Office & Tally-9
Personal Information
- Date of Birth: 05/08/95
- Marital Status: Married
Practical Knowledge
- Project related to observation of communication line in gsrtc and redbus.com, Semester 1 (2016)
- Research work on consumer preference on Maggi noodles, Semester 1 (2016)
- Report on full production process of coca cola company, Semester 2 (2017)
- Report on Sales Distribution channel of Brand You IT company, Semester 3 (2017)
- Report on Integrated Marketing Communication in Brand You IT Company, Semester 3 (2017)
Languages
English
Gujarati
Hindi
English
Intermediate (B1)
Summer Internships
I have done my Summer Internship Program in Hodusoft Pvt. Ltd. Company with good experience of education field.
References
- Shakunt Jadav, Prof. of Sal Institute of Management, 9898783521
- Dr. Viral Bhatt, Dean of Sal Institute of Management, 9925195819
- Nirmal Shah, Owner of Germannx Upvc co., 9998098981
Projects
Comprehensive project on Influence level of social media among college students in area of Ahmedabad Global Country Study Report of Tea Industry in Russia
Timeline
Store Manager
Aditya Birla Fashion And Retail
11.2023 - Current
Store Manager
Bharti Airtel India Pvt. Ltd.
05.2022 - 11.2023
Assistant Department Manager
Croma
04.2021 - 05.2022
Department Manager
Reliance Digital
10.2018 - 04.2021
MBA - Marketing
Sal Institute of Management
04.2001 - 04.2016
B.COM. - Accountancy
Gujarat Uni.
H.S.C - Commerce
G.H.S.E.B
S.S.C -
G.S.E.B
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