I am interested in learning new technologies like AWS, Security firewall
Honey Sharma
Network Engineer
Yamunanagar
Summary
Multitasking Network Administrator with background in system upgrades and hardware monitoring. Determined employee with over 7 years of network component installation experience. Highly knowledgeable in system technical troubleshooting and performance improvements.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Network Administrator
HCL Technologies
Noida
12.2021 - Current
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Assisted IT staff on troubleshooting issues and closing calls.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Monitored system performance and responded to alerts.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored networks and network devices to resolve technical problems quickly.
Network Associate
Capgemini
Gurgaon
04.2019 - 12.2021
- Provided on-call support for network engineering duties.
- Delivered exiting infrastructure replacements for lifecycle program.
- Implemented and tracked new network designs and modifications.
- Contributed to communication and documentation improvement.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Monitored network hardware operations to evaluate proper configuration.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Senior Chat Representative
Concentrix Daksh
Gurgaon
06.2018 - 04.2019
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked well in a team setting, providing support and guidance.
Education
B-TECH - Electrical, Electronics And Communications Engineering
Institute of Science And Technologies Klawad
YamunaNagar 06.2010 - 06.2014
High School Diploma -
SD Model School
YamunaNagar 06.2009 - 06.2010
Skills
Network systems installation
Network repairs and maintenance
Effective communication
Technical Analysis
Hardware knowledge
Problem-Solving
Interpersonal Communication
Cultural Awareness
Analytical and Critical Thinking
Certification
CCNA R&S
Interests
Reading
I love to read self-help books and implement the principles written in the book.
I love to read new technologies every year.
Timeline
Network Administrator
HCL Technologies
12.2021 - Current
CCNA R&S
06-2019
Network Associate
Capgemini
04.2019 - 12.2021
Senior Chat Representative
Concentrix Daksh
06.2018 - 04.2019
B-TECH - Electrical, Electronics And Communications Engineering
Institute of Science And Technologies Klawad
06.2010 - 06.2014
High School Diploma -
SD Model School
06.2009 - 06.2010