Houston Hardcastle
Carmel
Summary
Detail-oriented nonprofit and higher education professional with a track record of enhancing member engagement. Expertise in relationship-based outreach, event coordination, and maintaining accurate data records supports informed decision-making for organizational growth. Also excels in communication and problem solving through effective leadership and teamwork.
Overview
3
3
years of professional experience
Work History
Coordinator of Expansion and Growth
Alpha Sigma Phi
06.2025 - Current
- Developed engagement initiatives resulting in a 90% member retention rate.
- Coordinated member programming and leadership communication to support organizational stability.
- Served as a Founding Father, helping establish chapter identity, operations, and long-term planning.
Coordinator of expansion & growth
Alpha Sigma Phi Fraternity
06.2023 - Current
- Coordinated outreach and relationship-building with prospective members and campus partners, managing interest lists and follow-ups to enhance engagement and support growth.
- Supported planning and execution of recruitment and engagement events, coordinating logistics and materials to ensure a welcoming and mission-aligned experience.
- Communicate with students, university staff, alumni, and headquarters via email, phone, and virtual meetings, ensuring timely, professional responses and a positive stakeholder experience.
- Maintain accurate prospect and member records across tracking documents and systems, supporting informed decisions by organizational leadership.
- Prepared regular updates, presentations, and summaries that highlighted progress and challenges, providing actionable recommendations for future engagement efforts.
Graduate Assistant
SHSU First Year Experience
05.2024 - 05.2025
- Assisted with the administration of first-year programs, including orientation, mentoring, and engagement events for new students.
- Managed student and program records with attention to detail and confidentiality, entering and updating information across multiple platforms.
- Responded to inquiries from students and families, providing accurate information about programs, timelines, and campus resources.
- Applied academic and institutional policies when routing referrals and advising students on appropriate next steps.
- Balanced front-line service with back-end administrative tasks, demonstrating strong time management in a fast-paced environment.
Housing Ambassador
Sam Houston State - Residence Life Office
Huntsville
05.2023 - 06.2024
- Supported residents in navigating housing resources and services to enhance their living experience.
- Collaborated with staff to effectively implement housing policies and procedures, ensuring compliance and clarity.
- Trained new ambassadors on roles and engagement strategies, fostering a knowledgeable and responsive team.
- Conducted tours of residence facilities for prospective students and families.
- Inspected physical condition of buildings and grounds regularly to identify needed repairs or improvements.
Education
Masters of Public Administration -
Sam Houston State University
Huntsville, TX08-2026
Bachelor of Arts - Mass Communications
Sam Houston State University
05-2024
Skills
- Event planning
- CRM software
- Schedule coordination
- Schedule management
- Relationship building
- Stakeholder management
- Verbal and written communication
- Logistics coordination
Extracurricular Activities
Alpha Sigma Phi, Founding Father, 03/23, 05/24, Developed engagement initiatives resulting in a 90% member retention rate., Coordinated member programming and leadership communication to support organizational stability., Helped establish chapter identity, operations, and long-term planning.
Timeline
Coordinator of Expansion and Growth
Alpha Sigma Phi
06.2025 - Current
Graduate Assistant
SHSU First Year Experience
05.2024 - 05.2025
Coordinator of expansion & growth
Alpha Sigma Phi Fraternity
06.2023 - Current
Housing Ambassador
Sam Houston State - Residence Life Office
05.2023 - 06.2024
Masters of Public Administration -
Sam Houston State University
Bachelor of Arts - Mass Communications
Sam Houston State University