Hradyesh Trivedi
US Support - Onboarding
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Self-assured Head Waiter decreases employee stress while increasing customer satisfaction and overall revenue. Fantastic attention to detail and understanding of food and beverage pairings. Specialize in modernizing service standards for long-term restaurant success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
10
10
Certifications
Work History
CASUAL TRAINING IN TAJ EXOTICA AND ITC GOA FOR OUTDOOR CATERING
Taj Hotel / ITC
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Prepared written summaries of meeting discussions to ensure clear communication throughout the team while promoting accountability for action items.
US Support - Onboarding
LanceSoft Inc.
11.2023 - Current
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Instructed senior leaders on appropriate employee corrective steps.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
Worked in Qatar FIFA 2022 Worked in Match Private Suites Handling VIP Guests
Alchemy Project Qatar
11.2022 - 12.2022
Waiter/Food Runner
Les Santons
01.2022 - 06.2022
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Education
Bachelor of Arts - Tourism
IGNOU
Goa 04.2001 -
3 Year Full Time Advanced Programme in International Hospitality Administration - Hotel Management
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT GOA
Goa07.2023
FRANKFINN DIPLOMA IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT - Aviation
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
2020
Higher Secondary School - Commerce
Akshay Academy (Indore)
Indore, India2019
Secondary School -
Advanced Academy (Indore)
2018
Skills
Guest Relations Management
References
Sameer Mehta, (DIRECTOR IIHM, GOA) - directorgoa@iihm.ac.in
Stephanie Girard, (Owner and Manager Les Santons) - lessantons@wanadoo.fr
Carol Gomes, (Manager - US Support Onboarding) - carolg@lancesoft.com
Additional Information
I would like to join a institution where i can upgrade my skills and and get a good exposure.
Certification
Food and beverage services
Stock market Trading, Gym, Swimming, Snooker
I love to take care of myself by staying fit and indulging in challenging tasks.
Timeline
US Support - Onboarding
LanceSoft Inc.
11.2023 - Current
Food and beverage services
06-2023
Bar and Beverage Services
06-2023
Store Assistant - Tourism & Hospitality
06-2023
Bartender
06-2023
Meeting, Conference & Event Planner
06-2023
Assistant Chef
06-2023
Worked in Qatar FIFA 2022 Worked in Match Private Suites Handling VIP Guests
Alchemy Project Qatar
11.2022 - 12.2022
Waiter/Food Runner
Les Santons
01.2022 - 06.2022
Covid-19 Awareness
03-2020
Develop and Implement a Business Plan
03-2020
Reservation and Ticketing with AMADEUS
05-2019
Front Office Associate
05-2019
Bachelor of Arts - Tourism
IGNOU
04.2001 -
CASUAL TRAINING IN TAJ EXOTICA AND ITC GOA FOR OUTDOOR CATERING
Taj Hotel / ITC
3 Year Full Time Advanced Programme in International Hospitality Administration - Hotel Management
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT GOA
FRANKFINN DIPLOMA IN AVIATION, HOSPITALITY AND TRAVEL MANAGEMENT - Aviation
FRANKFINN INSTITUTE OF AIR HOSTESS TRAINING
Higher Secondary School - Commerce
Akshay Academy (Indore)
Secondary School -
Advanced Academy (Indore)
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