Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Hridesh Lohiya

RESTAURANT MANAGER
Agra,AHMEDABAD, AGRA,DELHI

Summary

Seeking challenging assignments across the Industry.

Competent, diligent, skilled & personable FOOD & Beverage service with 14TH years’ experience providing consistent, approachable customer service and full range of organizational support. Possesses the competence to complete the work assigned without compromising on quality under all circumstances using a combination of organizational and presentation skills.

Overview

14
14
years of professional experience

Work History

RESTAURANT MANAGER

THE HOUSE OF MAKEBA
AHMEDABAD
02.2022 - Current
  • Monitor guest satisfaction processes, and respond to guest concerns, and inquiries
  • Proactively identify potential guest issues
  • Maintaining the daily inventory to operate the operation efficiently & upgrade likewise
  • Maintaining the Cost Control for the benefit of the organization & design the operation system likewise.

FOOD AND BEVERAGE CAPTAIN

Four points by Sheraton Agra
AGRA
  • Manage all aspects of food service operations four various outlets, Oasis(Coffee Shop),THE ROOFTOP(),IRD
  • Trained the subordinates according to the company’s standard & make them efficient for the up gradation of the sales & maintaining the standards
  • Successfully setup the In room dining and designed the tea and coffee menu as well SOP for the same.

FOOD AND BEVERAGE SUPERVISOR

THE LALIT CHANDIGARH
CHANDIGARH
  • Successfully setup the 24/7 coffee shop and designed the tea and coffee menu as well SOP for the same
  • Currently looking at the operation of a coffee shop.

FOOD AND BEVERAGES ASSOCIATE

HOTEL ALOFT AHMEDABAD, STARWOOD HOTEL AND RESORTS
AHMEDABAD
  • Proud to be the member opening team of Aloft Ahmedabad, by Starwood hotels & Resorts
  • Successfully setup the In room dining and designed the tea and coffee menu as well SOP for the same.

G.S.A (GUEST SERVICE ASSOCIATE)

THE PRIDE HOTEL AHMEDABAD
AHMEDABAD
  • Responsible for assisting in achieving the departmental guest satisfaction targets and Food and Beverage revenues as determined by Company for the banquet organization
  • Follows all company service standards and sequences of service for breakfast, lunch, dinner and buffets
  • Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to the Senior Waiter or Waiter immediately
  • Ensures that the workstation is properly set up for each meal period and the mise-en place is sufficient for the expected level of business.

Education

Bachelor Degree of Hotel Management (BBA IN HOTEL MANAGEMENT) -

Subharti University
Meerut, Utter Pradesh

Skills

  • Guest Service Excellence
  • Multi-outlet Operations
  • Profit & Growth Strategies
  • Team Building
  • Operations Management
  • Training
  • Increasing Customer Satisfaction
  • WINDOW 98, XP
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Infrasys(Restaurant financial System)

Personal Information

Date of Birth: 10/04/92

References

Available on Request

Timeline

RESTAURANT MANAGER

THE HOUSE OF MAKEBA
02.2022 - Current

FOOD AND BEVERAGE CAPTAIN

Four points by Sheraton Agra

FOOD AND BEVERAGE SUPERVISOR

THE LALIT CHANDIGARH

FOOD AND BEVERAGES ASSOCIATE

HOTEL ALOFT AHMEDABAD, STARWOOD HOTEL AND RESORTS

G.S.A (GUEST SERVICE ASSOCIATE)

THE PRIDE HOTEL AHMEDABAD

Bachelor Degree of Hotel Management (BBA IN HOTEL MANAGEMENT) -

Subharti University

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Hridesh LohiyaRESTAURANT MANAGER