Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
7
7
Certifications
Work History
Deputy Manager - Social Media Manager
Lighthouse Learning Group
MUMBAI
08.2022 - Current
Monitor and manage company social accounts, ensuring constructive interaction with users, providing timely responses, and actively engaging with the audience
Managing and execute company's brand awareness ads
Demonstrate expertise in social channel best practices, utilizing social publishing tools and listening platforms across Instagram, YouTube, and Facebook
Contribute to the annual marketing strategy, developing social media marketing plans and programs for the Pre-K vertical brands - EK | KK
Develop and execute best-in-class social content and campaigns, resulting in increased brand share of voice
Establish and manage relationships with influencers and internal stakeholders for collaborative projects and campaigns
Coordinate and oversee video shoots for both internal and external influencers, ensuring high-quality and engaging content
Regularly check social mentions and sentiments, adapting strategies based on feedback
Orchestrate content strategies targeting new parents, driving business objectives related to admissions for their children
Conduct community management on digital platforms, fostering engagement and maintaining a positive brand image
Collaborate cross-functionally with sales, creative, and IT departments to ensure seamless execution of social media initiatives
Manage agencies, ensuring alignment with brand goals, and collaborate with in-house creative ops to generate compelling content across channels
Develop and present regular reports on social media performance, campaign effectiveness, and audience engagement.
Introduced new methods, practices, and systems to reduce turnaround time.
Evaluated suppliers to maintain cost controls and improve operations.
Deputy Manager - Social Media
TradeSmart - VNS FINANCE
Work From Home
11.2021 - 05.2022
Building a social media presence by maintaining a solid online presence.
Managing company's social media advertising campaigns
Formulating high-quality written and visual content for each social media campaign
Drove organic lead generation through Live sessions, Emailers, and other channels, contributing to business growth
Strategized and executed Influencer-Performance campaigns to drive lead generation and improve overall campaign performance
Collaborated with agencies to optimize campaign results and enhance overall performance metrics
Elevated brand awareness by engaging with relevant influencers and fostering valuable partnerships
Managed the brand's online communities, ensuring respectful and appropriate engagement with the audience
Implemented Online Reputation Management (ORM) strategies across all social media channels to maintain a positive brand image
Analyzed data to evaluate the success of social media campaigns and their alignment with predefined objectives
Provided company-wide content creation best practices through coaching and guidance to employees
Produced regular Management-Operational-Monitoring (MOM) reports on key performance indicators (KPIs) and tracked the progress of social media initiatives
Analyzed and reported Google Analytics performance data, translating findings into practical improvement actions.
Social Media Executive
Ryan International Group of Institutes
MUMBAI
12.2018 - 10.2021
Fixed content calendar, developing & executing campaigns for brand awareness, resulting in Facebook Organic Engagement Rate of 7%-9% per month
Managed and trained 90+ schools to independently handle their FB pages
Directed YouTube content ideation, branding, SEO, and video hygiene, leading to a 660% growth in YouTube Search, 270% growth in Suggested Video, and a 360% increase in overall Views and Subscribers.
Influencer marketing and Live Session with well know Mental Health Experts like Dr. Avinash Desousa & Dr. Samir Parikh, and Celebrity Health Experts like Pooja Makhija and Neha Ranglani with 0 spends, resulting in Subscriber Growth & increase in Watch Time as well as top Google Search Ranking
Revamped Instagram to boost brand awareness among the 13-25 age group, achieving a remarkable 273% Organic Increase in followers (4K to 16.5K) with zero spending.
Managed Online Reputation Management (ORM) across Twitter, Facebook, and Instagram with a quick response time of 15 - 30 minutes.
Wrote, edited, and optimized blog content for Google's #1 page ranking and monitored blog traffic patterns to align content with audience preferences.
Social Media Executive
Toppr Technologies
MUMBAI
11.2017 - 11.2018
Achieved remarkable growth in YouTube search (760%) and Suggested Video (180%) through strategic branding, SEO, new content, and hygiene practices.
Conducted influencer marketing and live sessions with subject matter experts like DC Pandey and entrance exam toppers (IITJEE/NEET), resulting in a substantial 540% increase in subscribers and a 170% boost in Watch Time.
Successfully launched free online coaching classes with live streaming, utilizing in-house SMEs.
Implemented a fixed content calendar, executed campaigns, and managed multiple Facebook ads to drive brand awareness, community growth, and engagement. Achieved a 63% increase in page likes (780K to 1,225K) and raised engagement rate from 2% to 7%. Total spends: 12 lakhs for page promotion, 0 for content.
Revamped Instagram to target the 13-17 age group, resulting in a 69% increase in followers (8K to 14.5K). Total spends: 1 lakh for content promotion.
Efficiently managed Online Reputation Management (ORM) across Twitter, Facebook, and Instagram platforms, maintaining a response time of 15 minutes and a turnaround time of 2 to 3 hours (case to case).
Social Media Executive & Content Head
EFG Store
MUMBAI
05.2017 - 10.2017
Developed an in-depth social media strategy while managing accounts.
Single-handedly created and edited all social media posts using Photoshop.
Organically grew Instagram community by 130% and Twitter's by 75% through strategic campaigns.
Crafted website traffic-focused Facebook ads, resulting in increased sales.
Successfully conducted Social Media contests during festivals and special days.
Digital Marketing Intern
Adigos
Navi Mumbai
12.2016 - 03.2017
Led SEO/SEM campaigns for HealthCare & Education brands
Developed and executed social media plans for clients
Wrote website content for Healthcare site
Monitored and optimized site performance with Google Analytics
Designed and presented social media campaign ideas.
Education
Bachelor of Engineering - Electronics
University of Mumbai
Mumbai
05.2010 - 2016.05
Skills
Social Media Strategyundefined
Certification
Google Analytics - Beginners
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