Hrishikesh Kate
Mumbai
Summary
Experienced Content Moderator with a talent for keeping online spaces safe and positive. Skilled in watching over user-generated content on various platforms, making sure it follows the rules and stays friendly. Quick to spot anything inappropriate and handle it with care. Great at working with teams and communicating clearly. Always staying up-to-date with the latest trends to do the job even better.
Overview
6
6
years of professional experience
Work History
Associate
WIPRO ENTERPRISE FUTURING - DOP-Alight
Mumbai
06.2024 - Current
- Identify and analyse existing business processes.
- Suggest and implement process improvements to enhance efficiency and effectiveness.
- Analyse data and metrics relevant to business processes.
- They gather and analyse requirements, design solutions, facilitate communication between stakeholders and technical teams, and ensure that implemented solutions meet business objectives.
- Their role involves data analysis, process mapping, solution design, testing, change management, and continuous improvement.
Associate -Trust and Safety
Accenture Pvt ltd
Mumbai
05.2023 - 05.2024
- Monitored and moderated user-generated content across various online platforms, including social media channels, forums, websites, and mobile applications
- Identified and removed inappropriate, offensive, or harmful content, such as hate speech, harassment, violence, and illegal activities
- Collaborated with cross-functional teams, including legal, compliance, and customer support, to address escalated issues and provide recommendations for improvement
- Adhered to established quality and productivity metrics to ensure efficient and effective content moderation operations
- Commitment to upholding ethical standards and maintaining confidentiality in handling sensitive information
Content Moderator
JoulestoWatts Business Solutions Pvt Ltd
Mumbai
01.2019 - 02.2023
- Monitor and moderate user-generated content on the e-commerce platform, including product reviews, comments, and uploaded images
- Review product listings to ensure accuracy, completeness, and compliance with company guidelines and regulations
- Identify and remove any inappropriate or offensive content, including spam, scams, and fraudulent activity
- Stay updated on industry trends, best practices, and emerging technologies related to content moderation and online safety
- Document and report content moderation activities, including trends, patterns, and emerging risks, to support continuous improvement efforts
Education
Bachelor of Management studies -
Dr Babasaheb College of Arts, Science, And Commerce
Mumbai University02-2018
Skills
- Target-driven
- Team player
- Flexible at work
- Ms-office
- Problem Solving
Academiccredential
Bachelor of Management Studies (BMS), Dr Babasaheb College of Arts, Science, and Commerce - Mumbai University, 03/2015, 05/2018
Accomplishments
- Star of the Business Award
- Quarterly R&R Award
Timeline
Associate
WIPRO ENTERPRISE FUTURING - DOP-Alight
06.2024 - Current
Associate -Trust and Safety
Accenture Pvt ltd
05.2023 - 05.2024
Content Moderator
JoulestoWatts Business Solutions Pvt Ltd
01.2019 - 02.2023
Bachelor of Management studies -
Dr Babasaheb College of Arts, Science, And Commerce
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