Hrishikesh Mahajan
Pune
Summary
Business Analyst offering 4 years of Healthcare IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Trustworthy Dentist with 2 years of Clinical experience and a dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines in Any work form of my expertise.
Overview
6
6
years of professional experience
Work History
Business Analyst
Tech Mahindra
07.2024 - Current
- Hired to showcase expertise in clinical documentation, specializing in flowsheet, ED boards, CCDA documents and patient portal with 100% compliance
- Gathered Requirements from clients. understood project scope, and developed new documentation and workflows, ensuring thorough impact analysis and build efficiency
- Cross-trained in various modules, serving as common on call resource for multiple teams to ensure seamless support
- Worked on PR upgraded by analyzing new features, providing recommendations, presentations to clients and resolving queries for smooth implementation.
- Ensured proper change management by coordinating builds projects with cross functional teams for efficient delivery.
- Managed the daily queue to prioritize task, track progress and ensure timely resolution.
- Proposed process improvements, developed QRGs and optimized workflow for better efficiency
Implementation Analyst
Altera Health
05.2021 - 06.2024
- As team lead for healthfirst client, i managed resources to ensure timely project delivery by overseeing daily queue monitoring, task assignments and bandwidth optimization. i consistently tracked progress, resolved issues proactively, and ensured optimal team utilization, fostering collaboration to deliver high-quality outcomes aligned with client expectation
- Trained for more than 7 Sunrise Modules which include - Ambulatory, Compass, Scheduling, Surgical care, Clinc Doc, Load Unload, Orders - Order sets, etc
- Managed many implementation Requests and Incidents related to Clinical Documentation, Order/Order Sets, Scheduling, security, etc
- Manage Service Delivery and implementation of the clinical configuration of the application suite and coordinate with technical teams (such as Report Writing & Integration teams)
- More than 95% Utilization
- Worked on multiple projects and clients
- Adapted workflow to meet need business needs
- Developed Interpersonal Relationships with Clients
- Manage documentation for client's requirements and have experience in various ticket/project tracking tools such as ServiceNow, Clarity, etc
Associate Dentist
Wambhurkar Clinic
09.2020 - 09.2021
- Company Overview: Private clinic
- Performed extensive dental treatment for patients including restoration, preventive and cosmetic dentistry
- Received overwhelmingly positive feedback from patients and staff, citing friendly customer service and helpful communication as key strengths
- Conducted thorough patient assessments, discussing treatment options to deliver positive outcomes
- Consistently adhered to surgery health and safety standards, delivering consistent, quality patient care
- Private clinic
Chief Dental Surgeon
Nav Mahila Vikas Sanstha
01.2019 - 01.2021
- Company Overview: Non-Profit Organization part-time dental consultant providing full-service dental care, comprehensive oral diagnosis, and treatment appointments
- Worked with compassion and care to put patients at ease ahead of complex dental surgeries
- Kept detailed patient records with accurate and up-to-date comments, test results, and prescribed treatments
- Collaborated with restorative dentists, orthodontists, and other specialists to plan treatments and provide consistent care
- Non-Profit Organization part-time dental consultant providing full-service dental care, comprehensive oral diagnosis, and treatment appointments
Healthcare Consultant
Summer Internship Program
01.2020 - 05.2020
- Project - Predicting readmission of diabetic patients - UCI machine learning
Intern Dentist
Bharati Vidyapeeth Dental College and Hospital
12.2018 - 01.2019
- 1 Year rotatory dental internship in the following departments- Prosthodontics, Endodontics, Oral surgery, Periodontics, Oral-pathology, public health, ortho and oral medicine, and radiology
- Consulted and collected medical histories of patients to gather detailed information, allergies, and concerns
- Kept accurate patient records, detailing health checks, treatments, and medication
- Provided attentive, proactive support during surgical and non-surgical clinical procedures to ease the comfort and reduce the anxieties of patients
Education
SSC -
Kendriya Vidyalaya Ganeshkhind
Pune, India04-2010
MBA - Hospital and Healthcare Management
Symbiosis Institute of Health Sciences
04-2021
Bachelor of Dental Surgery - Medical Science
Bharati Vidyapeeth Dental College And Hospital
12-2017
HSC - Science
SNM Junior College
Pune, India07-2012
Skills
- Business process improvement
- Business solutions development
- Change management
- Microsoft Office Suite
- Consulting
- Requirements gathering
- Strategic thinking
- Data analysis
- Project management
- User acceptance testing
- Change impact analysis
- Client relationship management
- Forecasting and planning
- Internal auditing
- Workflow optimization
Languages
English
Hindi
Marathi
English
Timeline
Business Analyst
Tech Mahindra
07.2024 - Current
Implementation Analyst
Altera Health
05.2021 - 06.2024
Associate Dentist
Wambhurkar Clinic
09.2020 - 09.2021
Healthcare Consultant
Summer Internship Program
01.2020 - 05.2020
Chief Dental Surgeon
Nav Mahila Vikas Sanstha
01.2019 - 01.2021
Intern Dentist
Bharati Vidyapeeth Dental College and Hospital
12.2018 - 01.2019
SSC -
Kendriya Vidyalaya Ganeshkhind
MBA - Hospital and Healthcare Management
Symbiosis Institute of Health Sciences
Bachelor of Dental Surgery - Medical Science
Bharati Vidyapeeth Dental College And Hospital
HSC - Science
SNM Junior College
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