Hrishikesh R Nair
Kerala
Summary
Proven leader in sales operations and customer service, adept at conflict resolution and team management. At Linking Spaces Technologies Pvt Ltd Settlin, I enhanced team performance and customer satisfaction through innovative solutions and effective interpersonal skills. Skilled in utilizing software to optimize processes, my approach ensures smooth transactions and compliance, driving success.
Overview
6
6
years of professional experience
Work History
Moderator
Linking Spaces Technologies Pvt Ltd Settlin
Bangalore
01.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
- Provided detailed information on pricing, terms of sale, delivery dates, warranties. to customers.
- Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth, and stress-free closings.
- Developed and presented purchase offers to sellers for consideration.
- Resolved conflicts between parties involved in a transaction.
Team Leader, Sales Operations
Linking Spaces Technologies Pvt Ltd Settlin
Bangalore
07.2022 - 12.2023
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Monitored team performance against targets, taking corrective action where necessary.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Buyer Consultant
Linking Spaces Technologies Pvt Ltd Settlin
Bangalore
07.2022 - 06.2023
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Company Secretary Trainee
Proficio Corporate Solutions
Ernakulam
10.2018 - 01.2022
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Verified documentation against compliance standards and communicated deficiencies to resolve issues.
- Maintained up-to-date records pertaining to all aspects of corporate compliance activities.
Education
Bachelor of Commerce - Commerce With Computer Application
Mahatma Gandhi University Kottayam
Cochin College03-2018
Skills
- Sales operations
- Customer service
- Team management
- Conflict resolution
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Intermediate (B1)
B1
Tamil
Upper Intermediate (B2)
B2
Timeline
Moderator
Linking Spaces Technologies Pvt Ltd Settlin
01.2024 - Current
Team Leader, Sales Operations
Linking Spaces Technologies Pvt Ltd Settlin
07.2022 - 12.2023
Buyer Consultant
Linking Spaces Technologies Pvt Ltd Settlin
07.2022 - 06.2023
Company Secretary Trainee
Proficio Corporate Solutions
10.2018 - 01.2022
Bachelor of Commerce - Commerce With Computer Application
Mahatma Gandhi University Kottayam
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