Hrishikesh V Belavadi
Bangalore,KA
Summary
Accomplished Senior Consultant at Optimum InfoSystems, adept in User Acceptance and Functional Testing, and excelling in stakeholder communication. Leveraged expertise in JIRA and Confluence to enhance project delivery for Standard Chartered, achieving significant process optimizations. Demonstrated leadership in directing teams towards exceeding quality standards, with a keen focus on strategic planning and client relationship management.
Overview
24
24
years of professional experience
Work History
Senior Consultant
Optimum InfoSystems for Standard Chartered Bank
07.2022 - Current
- Closely worked with Business Analyst and Product Owners to get complete understanding of User Stories, Requirements and Getting approvals for designed test cases
- Acted as primary point of contact for stakeholders, providing status updates, test reports, and risk assessments.
- Attending defect triage meetings daily and articulating issues raised as part of UAT and End Users and getting it fixed by Dev Team, Integration partners and sending Defect DSR on daily and weekly basis to all stakeholders and Higher management.
- Created detailed test summary reports and defect analysis reports, enabling stakeholders to make informed decisions and prioritize fixes.
- Conducted process audits and gap analyses, identifying opportunities for process improvements in testing lifecycle.
- Closely working with Business Analyst and Product owners for change requests raised as part of UAT.
- Have experience in System Testing and SIT as well.
- Co-ordinated with all regional heads and End Users to perform UAT executions for COLT application and ensure quality and time management
- Well conversant with software testing methodologies including developing Test Plans, Test Scenarios, Test Cases, Test procedures, test Reports and documenting Manual and Automation tests.
- Expertise in Manual / Functional testing.
- Expertise in creating and managing Own Dashboards which includes table, charts for test case creation, executions, defect tracking and generating reports.
- Managing test documents, Training new joiners, answering queries, preparing reports, Knowledge transfer to team members, closely monitoring executions done by co-workers and resources in team.
- Conducting End to End UAT for KYC applications ensuring alignment and regulatory requirements and business needs
- Developed and executed comprehensive test cases, identifying and documenting defects for timely resolution.
- Collaborated closely with cross functional teams including developers, Business Analysts, and Compliance officers to ensure smooth project delivery.
- Contributed to process improvements, optimizing testing procedures and enhancing product quality.
- Working with team on post and Pre-release and enhancement.
- Developed and enforced test standards, methodologies, and best practices, enhancing overall quality of testing process.
- Facilitated review meetings with stakeholders, developers, and product owners, ensuring alignment on testing goals and project timelines.
Director
Belavadi’s Trading
05.2010 - 07.2022
- Distributorship/Agency of Nutraceutical Dietary Supplements & General Insurance.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed over 50 customer calls per day.
ASSISTANT MANAGER-OPERATIONS
HSBC EDPI
02.2007 - 03.2010
- Deputized Manager on numerous occasions and managed overall departments’ management and operations.
- Selected as single point of contact for Stakeholder interactions.
- Maintained exceptionally high customer service standards and strive to constantly meet and exceed highly challenging SLAs in quality and productivity.
- Successfully instituted quality in operations through periodic analysis of team output data for corrective actions, quality improvements and process up gradation.
- Successfully handled re migration /transition projects of process to contingency sites Global Resourcing Colombo in 2007 and to Global Resourcing China in 2008.
- Delivered all Service Transition Projects and Programs in line with recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting).
- Instrumental in management of wider transition team involving additional project management resource, internal technical resource, account team members and client stakeholders.
Customer Service Executive
HSBC EDPI
06.2003 - 01.2007
- Involved in processing data maintenance of account holders in the US Region.
- Experienced in Sanity, Functional, Integration and Regression testing of Banking profiles.
- Have worked on varied testing models/methodologies.
- Have good working knowledge of functional test automation and test management tools and practices.
- Effective in supporting complete STLC along with, Status Reporting and Defect Tracking & Closure.
- Responsibility included execution of assigned test cases, timely completion of test deliverable
- Skilled in ensuring QA deliverables as per quality standards, status reporting to management and issue/ risk escalations
- Understood the testing requirements and provided inputs to Test lead for preparation of test plan
- As a progression, I was entrusted the role of an SME. I have delivered training to the new recruits into the team as the initial 8-member team grew up to 30-member team.
- Was handed over notes of appreciation for my consistent performance in all the roles during my tenure
CADD Engineer
ZIGMA SOFTWARE LTD
01.2002 - 06.2003
- Designed high quality, robust and cost-effective CAD product models by preparing routine layouts, detailed drawings, assembly sketches and diagrams.
- Interacted with architects and clients to obtain critical design information necessary to complete projects within intended time frames.
- Used PRO-E and CATIA to design 3D models for Clients (Whirlpool Refrigerators, Eicher Tractors, New Holland Tractors).
Tool & Design Engineer
Manucho Machines Pvt. Ltd,
11.2000 - 12.2001
- Applied mechanical problem solving skills to develop creative solutions for quality products.
- Effectively developed models, assemblies and drawings using AutoCAD and Pro-E.
Education
Associate of Applied Science - Tool And Die Technology
GT&TC Indo Danish
Bengaluru, India2000
Skills
- User Acceptance Testing
- Functional Testing
- Regression Testing
- Requirements Analysis
- Stakeholder Communication
- Test Planning
- Defect Tracking and Reporting
- Test Scenarios
- Scrum Framework
- Manual Testing
- Scenarios and Use Cases
- Software Development Tools: JIRA, Confluence, Azure Dev Ops
Hobbies
- Love Singing Old Melodies of Kishore, Md Rafi, Dr. Rajkumar, S.P.Balasubramaniam
- Trained In Carnatic Classical Music & Love Listening to Indian Classical Music
- Acting
- Riding
- Reading
Languages
Kannada
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Sanskrit
Intermediate (B1)
Tamil
Intermediate (B1)
Telugu
Intermediate (B1)
Timeline
Senior Consultant
Optimum InfoSystems for Standard Chartered Bank
07.2022 - Current
Director
Belavadi’s Trading
05.2010 - 07.2022
ASSISTANT MANAGER-OPERATIONS
HSBC EDPI
02.2007 - 03.2010
Customer Service Executive
HSBC EDPI
06.2003 - 01.2007
CADD Engineer
ZIGMA SOFTWARE LTD
01.2002 - 06.2003
Tool & Design Engineer
Manucho Machines Pvt. Ltd,
11.2000 - 12.2001
Associate of Applied Science - Tool And Die Technology
GT&TC Indo Danish
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