MS Excel
Hritesh Shukla
Operations Associate
Gurugram
Summary
Business-minded Operations Associate known for verifying received data against orders for accuracy. Highly energetic with over more than 1 year of experience collaborating with other team members and handling shipping tasks. Remains calm and poised while managing high-volume workloads. Results-driven candidate with successful track record of providing administrative support in busy office environments. Excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Operations Associate
Convergys
Guruguram
08.2021 - 09.2023
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Education
B.Com (hons.) - Accounting And Economics
School of Open Learning, Delhi University
New Delhi 11.2020 - Current
Intermediate - Science With Maths
Uma Shankar Vidyapeeth
Barhalganj, UP 05.2019 - 05.2020
Skills
Verbal and written communication
Mail handling
Critical Thinking
Data Entry
Written Communication
Problem-Solving
Dependable and Responsible
Organization and Time Management
Interpersonal Communication
Active Listening
Excellent Communication
Accomplishments
- Achieved Platinum tier for 3 months in a row and won 3 RNRs as well by completing chat targets during rush period with accuracy and efficiency.
Software
MS Word
Certification
MS Excel
Interests
Sketching
Gaming
Listening Music
Traveling
Timeline
MS Excel
12-2022
Operations Associate
Convergys
08.2021 - 09.2023
B.Com (hons.) - Accounting And Economics
School of Open Learning, Delhi University
11.2020 - Current
Intermediate - Science With Maths
Uma Shankar Vidyapeeth
05.2019 - 05.2020