Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
Generic
Hrithik Ghorpade

Hrithik Ghorpade

Pune

Summary

Dynamic and results-oriented Creo Technical Support Engineer with a proven track record in providing expert assistance for Creo Windchill, Minitab and Creo View. Seeking an opportunity to leverage technical proficiency, collaborative skills, and customer-focused approach in contributing to a dynamic team.

Overview

2
2
years of professional experience

Work History

Associate II

Capgemini
Pune
09.2022 - Current
  • Provided expert technical support for Creo, Windchill, Creo View and Minitab globally.
  • Handled installation, configuration, and user assistance via phone, email, and remote support tools using ServiceNow.
  • Effectively communicated technical concepts to users of varying proficiency levels.
  • Identified and resolved issues with Creo and Windchill software, ensuring timely and efficient solutions.
  • Experience in manual testing, Support, Model Based Definition (MBD/PMI models) and 3D PDF generation using Anark.
  • Collaborated with internal teams, including development and product management, to escalate and resolve product issues.
  • Created and maintained knowledge base articles and technical documentation.
  • Actively participated in software testing and validation efforts.

Education

Mechanical Engineering

PCET's Pimpri Chinchwad College of Engineering & Research
Pune
06-2022

HSC

Kankavli College
Kankavli
12.2018

SSC -

St. Ursula
Kankavli
05-2016

Skills

  • Creo Parametric
  • Windchill PDMlink
  • Minitab
  • Creo View
  • Python
  • MSSql
  • Knowledge Base Management

Accomplishments

  • Patent : ALTERATION IN PAPER PUNCHING MACHINE TO STAPLE SIMULTANEOUSLY (12/2018) [Patent ID : IN 201821049567]

Websites

Timeline

Associate II

Capgemini
09.2022 - Current

Mechanical Engineering

PCET's Pimpri Chinchwad College of Engineering & Research

HSC

Kankavli College

SSC -

St. Ursula

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Hrithik Ghorpade