I am interested in working to promote and work from home
Hritik Patidar
Shajapur
Summary
Dynamic and results-driven professional with experience as a Work From Home Agent at Team Leader. Expert in appointment scheduling and call handling, delivering exceptional customer experiences. Proven ability to resolve inquiries efficiently while fostering collaborative environments. Strong computer skills complemented by a commitment to minimizing customer effort and enhancing service quality.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Work From Home Agent
Team Leader
07.2023 - 02.2024
- Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
- Promptly responded to inquiries and requests from prospective customers.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Education
12 Th - Science
Genius Academy Higher Secondary School
Tilawad Govind Shajapur 03.2022
Skills
- Appointment scheduling
- Record preparation
- Billing management
- Call handling
- Computer skills
- Inbound call answering
Interests
Timeline
Work From Home Agent
Team Leader
07.2023 - 02.2024
12 Th - Science
Genius Academy Higher Secondary School
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