Summary
Overview
Work History
Education
Skills
Timeline
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Harsh Shukla

Gurgaon

Summary

  • MS Excel Knowledge.
  • Ambitious Individual who can work under their own direction towards agreed targets/goals.
  • Ability to work under tight timelines and have been part of change management initiatives.
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as a needed.

Overview

1
1
year of professional experience

Work History

Advisor

Concentrix Daksh Service India Pvt.Ltd
10.2022 - Current
  • Working in an International Process.
  • Manage large amount of incoming partner chats per the project's productivity and Quality and SLA's.
  • Provide resolution to partner queries/issues thought E-mail to the utmost satisfactions of partner's.
  • Liaise between partners and various internal teams/individual while working to get answers or resolution to partner queries/issues.
  • Learn and followed all organizational policies and procedures to maintain safe and professional working environments.
  • Educated staff on organization mission and goals to help employees achieve success.
  • Help meet changing demands by recommending improvements to Business systems or procedures.
  • Paid attention to detail while completing Targets with Quality.
  • Strengthened communication skills through regular interactions.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Science - Computer Science

BIR TIKENDRAJIT UNIVERSITY
Manipur, India
07.2023

Skills

  • Problem Solving Strength
  • Customer Relations
  • Staff Training
  • Performance Improvement

Timeline

Advisor

Concentrix Daksh Service India Pvt.Ltd
10.2022 - Current

Bachelor of Science - Computer Science

BIR TIKENDRAJIT UNIVERSITY

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Harsh Shukla