Harsh Shukla
Gurgaon
Summary
- MS Excel Knowledge.
- Ambitious Individual who can work under their own direction towards agreed targets/goals.
- Ability to work under tight timelines and have been part of change management initiatives.
- Proven interpersonal skills while contributing to team effort by accomplishing related results as a needed.
Overview
1
1
year of professional experience
Work History
Advisor
Concentrix Daksh Service India Pvt.Ltd
10.2022 - Current
- Working in an International Process.
- Manage large amount of incoming partner chats per the project's productivity and Quality and SLA's.
- Provide resolution to partner queries/issues thought E-mail to the utmost satisfactions of partner's.
- Liaise between partners and various internal teams/individual while working to get answers or resolution to partner queries/issues.
- Learn and followed all organizational policies and procedures to maintain safe and professional working environments.
- Educated staff on organization mission and goals to help employees achieve success.
- Help meet changing demands by recommending improvements to Business systems or procedures.
- Paid attention to detail while completing Targets with Quality.
- Strengthened communication skills through regular interactions.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Science - Computer Science
BIR TIKENDRAJIT UNIVERSITY
Manipur, India07.2023
Skills
- Problem Solving Strength
- Customer Relations
- Staff Training
- Performance Improvement
Timeline
Advisor
Concentrix Daksh Service India Pvt.Ltd
10.2022 - Current
Bachelor of Science - Computer Science
BIR TIKENDRAJIT UNIVERSITY
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