Hukam Singh
Senior Housekeeping Supervisor
Najafgarh
Summary
Experienced with managing housekeeping teams to maintain cleanliness and order. Utilizes effective leadership and organizational skills to ensure high standards are met. Track record of enhancing team efficiency and guest satisfaction.
Overview
37
37
years of professional experience
1
1
Language
Work History
Senior Housekeeping Supervisor
Yamuna Guest House , Northen Railways
10.2020 - Current
- Presently working in Yamuna Guest House , Northen Railways from 01/10/2020 to till date.
- Developed comprehensive standard operating procedures to guide the housekeeping team in delivering consistent service quality.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Making a job roster and allocating staff in their shifts.
- Making a linen inventory every month.
- Proper upkeep and maintenance of rooms
- Control over room and bathroom supplies.
- Control over cleaning chemicals and equipment.
- Preparing bills for the guest laundry and mini-bar.
- Coordinating with other departments and working as a team, especially the front office team, to know about the check-out and check-in of the guests.
- Maintain a lost and found register.
Housekeeping Supervisor
Celebration Garden, Rangpuri, New Delhi
10.2016 - 03.2020
- Worked as a Housekeeping Supervisor in Celebration Garden, Rangpuri, New Delhi from 1st Oct, 2016 to 20th March 2020.
Housekeeping Supervisor
Krishna Residency Sec-12, Dwarka
03.2016 - 09.2016
- Worked in hotel Krishna Residency sec-12, Dwarka as a Housekeeping Supervisor from 10th March 2016 to 30th Sept 2016.
Housekeeping Manager
Grand Sartaj
06.2004 - 02.2016
- Worked in hotel Grand Sartaj a unit of maharani group of hotels as a Housekeeping Manager from 4th June 2004 to 25th Feb 2016.
Senior Housekeeping Supervisor
Grand Sartaj
01.1990 - 05.2004
- Worked as senior Housekeeping Supervisor from 1st January 1990 to 31st May 2004 in hotel Grand Sartaj.
Room Attendant
Mount Viem Chandigarh
05.1989 - 12.1989
- Worked as a room attendant and done my training in hotel Mount Viem Chandigarh from 25th May 1989 to 25th December 1989 and after that I joined there as a room attendant in the same hotel & I continue further.
Education
High school -
U.P. Board
Intermediate - undefined
U.P. Board
Housekeeping Training
Hotel Mount View
Chandigarh, India05-1989
Skills
Health and safety compliance
Workload prioritization
Cleaning practices
Task assignment
Quality improvements
Customer service
Cleaning techniques
Department coordination
Staff evaluations
Training and mentoring
Team building
Quality assurance
Interests
Listening to Music
DECLARATION
I hereby Declared that all the above given information is true and correct to the best of my knowledge. Date: Place: New Delhi
TECHNICAL QUALIFICATION
I have done attendant training from hotel Mount Viem Chandigarh, for 6 months in 1989 from 25th of May to 25th December 1989.
PERSONALITY TRAITS
- Believe in the hard and systematic work.
- Zeal towards learning every day and willingness to work in-group.
- Proactive/Problem solving approach and quality orientation.
- Energetic, hardworking, honest, keen learner and confident.
Job Profile/Responsibility
- My Responsibility divided in three parts:
- A) Towards guest - to provide satisfactory services to feel them like a home away from home handling their needs as well as requirements times to time and taking their suggestion and feedbacks for the betterment of room and service.
- B) Towards management - Loyalty helping them in generating more revenues by achieving more guest satisfaction cost control and keep a control over supplies.
- C) Towards employee (colleagues) motivation training keep an eye on their work lead with example.
Goal
Honest and sincere hard worker to the full satisfaction of the establishment wherever I work.
Timeline
Senior Housekeeping Supervisor
Yamuna Guest House , Northen Railways
10.2020 - Current
Housekeeping Supervisor
Celebration Garden, Rangpuri, New Delhi
10.2016 - 03.2020
Housekeeping Supervisor
Krishna Residency Sec-12, Dwarka
03.2016 - 09.2016
Housekeeping Manager
Grand Sartaj
06.2004 - 02.2016
Senior Housekeeping Supervisor
Grand Sartaj
01.1990 - 05.2004
Room Attendant
Mount Viem Chandigarh
05.1989 - 12.1989
Intermediate - undefined
U.P. Board
High school -
U.P. Board
Housekeeping Training
Hotel Mount View