HUKAM SINGH RATHORE
Date Of Birth.-15/04/1996. Rajsamand Rajasthan
Summary
Knowledgeable Computer Operator effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures.
Personable Job Title with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and Type writing.
Overview
9
9
years of professional experience
Work History
Computer Operator
Kalpay Jewels Export Company
09.2022 - 08.2025
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Investigated customer complaints regarding product quality or service rendered.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
- Researched customer inquiries using available resources such as FAQs and online forums.
- Created detailed reports on customer feedback for management review.
- Recorded all customer interactions into the database system accurately and completely.
- Generated reports covering details about data, system operation, and error monitoring.
- Maintained spreadsheets of data across multiple systems.
- Processed requests for service from internal and external customers.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
Office Administrator
Microgold Trust Limited
08.2020 - 10.2022
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Administrative Assistant
Satguru Travels
07.2017 - 07.2020
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Computer Data Entry Operator
The Ridhi Sidhi Pvt. Ltd.
03.2016 - 12.2017
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Assisted customers with product installation, troubleshooting, and usage questions.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
- Investigated customer complaints regarding product quality or service rendered.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
Education
Bachelor of Arts - Language Arts Education
Srk University
RajsamandBachelor of Arts - Art History
Senior Secondary School Farara
Rajsamand05.2012
Skills
- Customer service excellence
- Customer Management (CRM)
- Appointment Scheduling
- Payment Processing
- Complaint Handling
- Technical Troubleshooting
- Sales Support
- Customer Needs Assessment
- Report Preparation
- Project management
- Database administration
- Multitasking and organization
- Work Planning and Prioritization
- System administration
- Reporting and documentation
- Computer operations management
- Data recovery
- Data quality management
- Documentation skills
- System configuration
- Data management
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Languages
Hindi: First Language
English: B2 Upper Intermediate
Timeline
Computer Operator
Kalpay Jewels Export Company
09.2022 - 08.2025
Office Administrator
Microgold Trust Limited
08.2020 - 10.2022
Administrative Assistant
Satguru Travels
07.2017 - 07.2020
Computer Data Entry Operator
The Ridhi Sidhi Pvt. Ltd.
03.2016 - 12.2017
Bachelor of Arts - Language Arts Education
Srk University
Bachelor of Arts - Art History
Senior Secondary School Farara